Betty’s Best Cleaning Services

3030 Kilpatrick Ave #712, Courtenay, BC V9N 8P1, Canada

About Betty’s Best Cleaning Services

4.7 / 5

from reviews

    Janine Jeffery
    -
    June 18, 2024

    Betty graciously fit us in last minute for a deep clean before our move out. They did a great job and the natural cinnamon smell of their products was lovely, no strong chemical smells. Highly recommend and would use again in future. Thank you!

    Jan Ashcroft
    -
    May 27, 2024

    Betty's Cleaning very pleasant ladies, Lynn & Lisa did an excellent job. We have been without someone for a bit and they came in and did a thorough clean which we needed. As a professional office we have a lot of paper dust and all gone now. So thankful for the ladies

    PJ
    -
    May 08, 2024

    Betty's did a move out clean for us. From contacting them initially, with a rapid response and the software they use to arrange appointments, show estimates and I presume invoices although I haven't had one yet, they appear to be a good professional cleaning service. They sent 2 people round who seem to have done an excellent job. Extremely happy I chose them.

    Kate Fish
    -
    March 14, 2024

    I've called on Betty's Best twice in the last month or so, and they have *delivered* on their Deep Cleans in both instances. We'd never had cleaners in our home before and didn't know what to expect but the team that came were friendly and had the supplies they needed, only needing to be shown the areas that needed attention as they hadn't been in our home before. And they just got to work, motoring on the spaces and doing a ton of work in the time they had. The quote that was provided was close to what the final price was and it was worth every penny. For the other instance, we called on Betty again needing ASAP cleaning for my sisters home when their baby arrived early. She called on her team and they were willing to come in on very short notice, on a Sunday, and truly transformed the home. They were fantastic, and provided a similar level of service again. Their support meant that the new parents and baby could return home to a clean, comfortable, and safe space. I highly recommend anyone that needs to give a baby-related gift to hire cleaners for a deep-clean pre-baby, or bi-weekly cleans for a few months after! I am happy to consider Betty's to be my go-to now for cleaning, and I happily recommend them.

    Nataliya Myssechko
    -
    May 17, 2024

    Used this service for close to a year. Had bi-weekly cleans. It was a mixed bag, depending on who was cleaning that day. Some people were great, while others were not. Left things out of place, streaks and dirt, dirty floor mat placed on our bath towels, etc. Owner is good at responding to compliments but never heard back when I had a concern. The final straw for me was when I requested a deep clean, with certain specifications. I paid the deep clean price but NOTHING I requested was done. Emailed the owner with my frustrations and to end service. She acknowledged there was a miscommunication and the staff did NOT in fact do a deep clean. I requested for the difference in price back. NO REPLY. Emailed again. NO REPLY. Definitely consistent at avoiding customer feedback. Not so consistent with degree of cleaning. UPDATE: refund was issued after this review was posted. Two months following my initial request, and a reminder.

    Betty’s Best Cleaning Services

    Our Address

    3030 Kilpatrick Ave #712, Courtenay, BC V9N 8P1, Canada

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