We have had Betty’s Best cleaning our condo unit for a while now. Their staff have always been polite and cheerful. We try to be away any time they are scheduled so as not to interfere with their work. They are always timely, respectful of our possessions and we always find our place cleaned and refreshed when we return. Any concern is immediately looked after keeping us content We highly recommend Betty’s to anyone who is looking for a quality cleaning company.
Mike Joss
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September 30, 2024
I am thrilled. My bathrooms and kitchen are gleaming. The inside of my microwave looks brand new. Due to poor vision and lack of mobility I was unable to keep these rooms as I would have liked.
Laura and Kyla did an outstanding job and are lovely girls
Janine Jeffery
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June 18, 2024
Betty graciously fit us in last minute for a deep clean before our move out. They did a great job and the natural cinnamon smell of their products was lovely, no strong chemical smells. Highly recommend and would use again in future. Thank you!
PJ
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May 08, 2024
Betty's did a move out clean for us. From contacting them initially, with a rapid response and the software they use to arrange appointments, show estimates and I presume invoices although I haven't had one yet, they appear to be a good professional cleaning service. They sent 2 people round who seem to have done an excellent job. Extremely happy I chose them.
Nataliya Myssechko
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May 17, 2024
Used this service for close to a year. Had bi-weekly cleans. It was a mixed bag, depending on who was cleaning that day. Some people were great, while others were not. Left things out of place, streaks and dirt, dirty floor mat placed on our bath towels, etc. Owner is good at responding to compliments but never heard back when I had a concern. The final straw for me was when I requested a deep clean, with certain specifications. I paid the deep clean price but NOTHING I requested was done. Emailed the owner with my frustrations and to end service. She acknowledged there was a miscommunication and the staff did NOT in fact do a deep clean. I requested for the difference in price back. NO REPLY. Emailed again. NO REPLY. Definitely consistent at avoiding customer feedback. Not so consistent with degree of cleaning.
UPDATE: refund was issued after this review was posted. Two months following my initial request, and a reminder.
Our Address
3030 Kilpatrick Ave #712, Courtenay, BC V9N 8P1, Canada
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We have had Betty’s Best cleaning our condo unit for a while now. Their staff have always been polite and cheerful. We try to be away any time they are scheduled so as not to interfere with their work. They are always timely, respectful of our possessions and we always find our place cleaned and refreshed when we return. Any concern is immediately looked after keeping us content We highly recommend Betty’s to anyone who is looking for a quality cleaning company.
I am thrilled. My bathrooms and kitchen are gleaming. The inside of my microwave looks brand new. Due to poor vision and lack of mobility I was unable to keep these rooms as I would have liked. Laura and Kyla did an outstanding job and are lovely girls
Betty graciously fit us in last minute for a deep clean before our move out. They did a great job and the natural cinnamon smell of their products was lovely, no strong chemical smells. Highly recommend and would use again in future. Thank you!
Betty's did a move out clean for us. From contacting them initially, with a rapid response and the software they use to arrange appointments, show estimates and I presume invoices although I haven't had one yet, they appear to be a good professional cleaning service. They sent 2 people round who seem to have done an excellent job. Extremely happy I chose them.
Used this service for close to a year. Had bi-weekly cleans. It was a mixed bag, depending on who was cleaning that day. Some people were great, while others were not. Left things out of place, streaks and dirt, dirty floor mat placed on our bath towels, etc. Owner is good at responding to compliments but never heard back when I had a concern. The final straw for me was when I requested a deep clean, with certain specifications. I paid the deep clean price but NOTHING I requested was done. Emailed the owner with my frustrations and to end service. She acknowledged there was a miscommunication and the staff did NOT in fact do a deep clean. I requested for the difference in price back. NO REPLY. Emailed again. NO REPLY. Definitely consistent at avoiding customer feedback. Not so consistent with degree of cleaning. UPDATE: refund was issued after this review was posted. Two months following my initial request, and a reminder.