The team at Home Instead is so caring and compassionate! I was so impressed how they were able to help answer any questions I had, and give honest suggestions.
I am grateful there is an organization in town offering this type of care!
Thank you! ❤️
Dawn Elgin
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January 30, 2026
The entire team at Home Instead Courtenay are professional, knowledgeable, and compassionate. They have an amazing team from care pros to nurses to help support those we love
wendy smith
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August 03, 2020
Because of Melissa and Tracie at Home Instead we were able to have my father at home, surrounded by family, during his last days rather than alone in the hospital. They compassionately and competently took excellent care of him, anticipating his needs and guiding us through his passing. We would not have been able to do it without them. We will be forever grateful.
Ruth Seabloom
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April 10, 2022
Home Instead was able to find caregivers in a remarkably short period of time after home consultation. They have matched two caregivers up well to my friend who lives alone and needs some extra support with medications and meals as well as social activities. We are pleased that the same caregivers are present every week. Both my friend and I are happy with this new arrangement.
Rick Knorr
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February 19, 2021
Always on time. I like care services that asks is there anything else you need instead of is that all. small thing but makes a difference. Even if you may be sleeping while staff are present they will do something to fill the time. I have been disabled for years and know from experience what works best for me. Home instead listens to that feedback and will comply where medical possible. I was with home instead for 3-4 months and enjoyed the service every day. The staff make you feel like they are there to help you instead of rushing to get the main things done hoping to leave early. They will use the full time to do what they can to help you. I miss the service greatly and hope to return in the future. I recommend the service to others.
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130 B 19th St, Courtenay, BC V9N 8S1, Canada
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The team at Home Instead is so caring and compassionate! I was so impressed how they were able to help answer any questions I had, and give honest suggestions. I am grateful there is an organization in town offering this type of care! Thank you! ❤️
The entire team at Home Instead Courtenay are professional, knowledgeable, and compassionate. They have an amazing team from care pros to nurses to help support those we love
Because of Melissa and Tracie at Home Instead we were able to have my father at home, surrounded by family, during his last days rather than alone in the hospital. They compassionately and competently took excellent care of him, anticipating his needs and guiding us through his passing. We would not have been able to do it without them. We will be forever grateful.
Home Instead was able to find caregivers in a remarkably short period of time after home consultation. They have matched two caregivers up well to my friend who lives alone and needs some extra support with medications and meals as well as social activities. We are pleased that the same caregivers are present every week. Both my friend and I are happy with this new arrangement.
Always on time. I like care services that asks is there anything else you need instead of is that all. small thing but makes a difference. Even if you may be sleeping while staff are present they will do something to fill the time. I have been disabled for years and know from experience what works best for me. Home instead listens to that feedback and will comply where medical possible. I was with home instead for 3-4 months and enjoyed the service every day. The staff make you feel like they are there to help you instead of rushing to get the main things done hoping to leave early. They will use the full time to do what they can to help you. I miss the service greatly and hope to return in the future. I recommend the service to others.