Worst superstore I've been to! Lydia the supervisor needs to be fired. Absolutely rude lady with awful customer service I've ever dealt with. There was a clearance on nails in the clearance section and two of the nails I picked had a clearance price of 2.44. I got the last two because who wouldn't? I go to check out and it rings up around 7 dollars. I told the cashier the price was supposed to be 2.44 and I had a picture for proof because superstore tends to have clearance price errors theyve admitted before they get often. She has two different employees go and check. Both confirm i was correct and was under the 2.44 price tag. The lady tries to change the amount but asked for help from the supervisor (Lydia) all was fine until she came into the picture where she from the moment came off as rude and judgemental. She didn't believe me or her own employees and says they and I'm wrong and goes and checks herself. She comes back saying I was lying even when I had a proof picture of where they were and tells me I was wrong. I nicely try and explain where they were and there wasn't just one box but TWO in front of the same 2.44 price tag. She again claims I'm lying and begins arguing with me and I again try and explain with the PROOF PICTURE and she keeps claiming i am wrong and won't give me the 2.44 price is was in front of. She then gets very nasty and saying she will only give me one of the boxes at the price and I say it should be both as both boxes were under the sign. She said FINE I WONT GIVE YOU NONE AND YOU CAN LEAVE and starts making a scene. I said nope, ill take one leave and just call your manager because her attitude towards a customer was disgusting. She says again "I won't give you none if you're just going to call my manager " again I said I'll take the one and leave and never come back. She aggressively typed in the price and walked away. I have never in my life ever dealt with a rude person let alone a worker making their place of work look bad!! She made everyone uncomfortable. I will never go to this superstore ever again and I used to be a loyal customer. What a vile woman that should NOT be working with anyone.
Leto Verheij
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December 03, 2024
Just went through checkout at the store and I'm extremely unimpressed the checkout person was extremely rude with zero interpersonal skills... Maybe this is the wrong line of work for someone so bitter and grouchy.... The lady beside me in the checkout said the same thing we couldn't believe it...
n o (HorseshoeBay)
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June 05, 2024
Loblaws owned grocery conglomerate. Has increased prices since covid to 33% profit along with shoppers, price increases and shrinkflation rampet. The owner of this company has net worth of 2b, leases a castle by the Royal family (Weston's). Joe Fresh brand contracted a sweat shop in Bangladesh which collapsed and killed 1100+ people. Unethical super conglomerate, choose real farm market, Costco or even Walmart.
Aaron Schmidt
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April 08, 2024
Caution, also selling expired products see photo attached, taken on April 8th. And mispriced items everywhere
Edit: went in today and recorded it after hearing from others that this is common practice at superstore with products, especially produce, and they are pulling the same stunt still. I grab a single yellow onion out of the bin and they insist it’s a sweet onion when checking out and refuse to hear otherwise, even when holding them up against each other to compare or showing them the bin. Straight up theft…
Really enjoy your response too, “we see and acknowledge this problem, we dont like one star reviews”. What is that? A threat?!?
Apparently, according to superstore if it looks like a yellow onion, it’s sold in the yellow onion bin and you put it in as a yellow onion, it’s a sweet onion. Just spent a good 10 mins arguing at self checkout because my “yellow onion” immediately got flagged as incorrectly put in. I was curious as to how it figured that and then later leaving I overhear the woman working there say to her coworker that the machine will not accept the yellow onion input, and they are charging extra for the onions. I’m glad I didn’t grab the non-organic bananas, because I probably be charged for the organic ones either way. I’m amazed that with all this attention focused on price gouging that loblaws would be pulling stunts like this. I see from reviews and talk on local pages that I’m not the only one experiencing this. Definitely going to thrifties from now on, at least they are upfront about their prices and honor things.
Chris Henry
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November 25, 2024
This, the place used to be clean, and the windows and doors were done by a professional window cleaning company. When asked why they haven't been done,the answer was "we are going in a different direction,"as in never being cleaned again. Just gross,cobwebs, etc.
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Worst superstore I've been to! Lydia the supervisor needs to be fired. Absolutely rude lady with awful customer service I've ever dealt with. There was a clearance on nails in the clearance section and two of the nails I picked had a clearance price of 2.44. I got the last two because who wouldn't? I go to check out and it rings up around 7 dollars. I told the cashier the price was supposed to be 2.44 and I had a picture for proof because superstore tends to have clearance price errors theyve admitted before they get often. She has two different employees go and check. Both confirm i was correct and was under the 2.44 price tag. The lady tries to change the amount but asked for help from the supervisor (Lydia) all was fine until she came into the picture where she from the moment came off as rude and judgemental. She didn't believe me or her own employees and says they and I'm wrong and goes and checks herself. She comes back saying I was lying even when I had a proof picture of where they were and tells me I was wrong. I nicely try and explain where they were and there wasn't just one box but TWO in front of the same 2.44 price tag. She again claims I'm lying and begins arguing with me and I again try and explain with the PROOF PICTURE and she keeps claiming i am wrong and won't give me the 2.44 price is was in front of. She then gets very nasty and saying she will only give me one of the boxes at the price and I say it should be both as both boxes were under the sign. She said FINE I WONT GIVE YOU NONE AND YOU CAN LEAVE and starts making a scene. I said nope, ill take one leave and just call your manager because her attitude towards a customer was disgusting. She says again "I won't give you none if you're just going to call my manager " again I said I'll take the one and leave and never come back. She aggressively typed in the price and walked away. I have never in my life ever dealt with a rude person let alone a worker making their place of work look bad!! She made everyone uncomfortable. I will never go to this superstore ever again and I used to be a loyal customer. What a vile woman that should NOT be working with anyone.
Just went through checkout at the store and I'm extremely unimpressed the checkout person was extremely rude with zero interpersonal skills... Maybe this is the wrong line of work for someone so bitter and grouchy.... The lady beside me in the checkout said the same thing we couldn't believe it...
Loblaws owned grocery conglomerate. Has increased prices since covid to 33% profit along with shoppers, price increases and shrinkflation rampet. The owner of this company has net worth of 2b, leases a castle by the Royal family (Weston's). Joe Fresh brand contracted a sweat shop in Bangladesh which collapsed and killed 1100+ people. Unethical super conglomerate, choose real farm market, Costco or even Walmart.
Caution, also selling expired products see photo attached, taken on April 8th. And mispriced items everywhere Edit: went in today and recorded it after hearing from others that this is common practice at superstore with products, especially produce, and they are pulling the same stunt still. I grab a single yellow onion out of the bin and they insist it’s a sweet onion when checking out and refuse to hear otherwise, even when holding them up against each other to compare or showing them the bin. Straight up theft… Really enjoy your response too, “we see and acknowledge this problem, we dont like one star reviews”. What is that? A threat?!? Apparently, according to superstore if it looks like a yellow onion, it’s sold in the yellow onion bin and you put it in as a yellow onion, it’s a sweet onion. Just spent a good 10 mins arguing at self checkout because my “yellow onion” immediately got flagged as incorrectly put in. I was curious as to how it figured that and then later leaving I overhear the woman working there say to her coworker that the machine will not accept the yellow onion input, and they are charging extra for the onions. I’m glad I didn’t grab the non-organic bananas, because I probably be charged for the organic ones either way. I’m amazed that with all this attention focused on price gouging that loblaws would be pulling stunts like this. I see from reviews and talk on local pages that I’m not the only one experiencing this. Definitely going to thrifties from now on, at least they are upfront about their prices and honor things.
This, the place used to be clean, and the windows and doors were done by a professional window cleaning company. When asked why they haven't been done,the answer was "we are going in a different direction,"as in never being cleaned again. Just gross,cobwebs, etc.