3299 Cliffe Ave #2, Courtenay, BC V9N 8H9, Canada

About Staples

3.8 / 5

from reviews

    Cole Schoonover
    April 17, 2024

    I agree with many other reviewers. I have had one or two positive interactions with the staff, the many other times have been some of the worst I have experienced from customer service. The younger staff doesn't seem as well informed about the store, but there is specifically one older woman who was ridiculously rude every time I have had to deal with her. I have a business account, and now only print here if absolutely necessary. I have ordered items for pickup, bought in store and printed at this staples, and had issues with all services. I would recommend Sure Copy in Courtenay for printing instead I have heard amazing things and its owner operated so if there are any issues it can be resolved appropriately and without making the customer feel like they are the problem. At this staples you will pay for the convenience - one way or another!

    Callum Gimson
    March 29, 2024

    Bought an apple watch less than a week ago and it went on sale for $40 off. I went in with my receipt to get the price difference (as it says on the website), and the employee quite rudely said they only do that if you return the item and buy another of the same item which makes no sense. I don’t know his name (very short hair and black shirt) but he clearly doesn’t know the company’s own policies. I have the receipt, it says on the website that they refund the difference (see photo), why do I need to return the watch and buy another identical one? No other store does that. It is ridiculous. Edit: went to campbell river store and they said “its no problem” and did it in less than 10 minutes. Thanks Campbell River store

    Mackenzie Grace
    March 14, 2024

    Copy and print is some of the worst customer service I've ever experienced. They have no idea how to help you PRINT things even though it is in the name COPY AND PRINT. Only go there because I have to, very poorly run department.

    Missa Cobham
    November 30, 2023

    Went in to buy specific dividers. Website said they have 19 in stock. None on the shelf. Could not find a single worker to ask if there were any in the back or if the website just wasn't accurate. I walked back and forth through the whole store for fifteen minutes. I'll go to Monk or Amazon from now on.

    Jessica Strong
    January 14, 2024

    They sell visa gift cards that are fraudulent, I'm now down $200 dollars for a stroller because they sold me a fraudulently altered visa gift card. Visa stated they cannot refund me due to the foreign purchases. The purchases made on the card are for the day I bought it and I've just tried to use the card today to find all of this out.


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    3299 Cliffe Ave #2, Courtenay, BC V9N 8H9, Canada

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