Doug was very thorough and prompt with quoting on my projects for installing a ductless mini-split 2-head system and a Marathon hot water tank. As I did not want a large heating/AC unit above my bed, he recommended an under window unit which is unobtrusive.
The installation crew arrived on time, worked while I was away at work and left my home locked and the site was totally cleaned.
Courtenay in the office handled my financing application smoothly and even looked after registering my new heat pump system for the warranty.
All around top service, friendly and customer satisfaction focused.
Thank you!
Karen Graham
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July 15, 2024
Fantastic experience with installation of mini-split heat pump in an older condo. The team was on time, knowledgeable, and answered all of my questions with kindness and patience. Left my place clean and tidy. The heat pump is already improving my summertime sanity :-)
Island Breeze
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November 15, 2023
Angela was amazing to deal with!!!! She had our oil furnace replaced. The price was excellent. The service was right on time. The installers did a great job and cleaned up perfectly. We are very happy and have recommended to all we know who are looking for a heat pump. Thank you Angela for making it all so easy!!
David Dielmann
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September 25, 2023
We had a heat pump installed by 21 degrees. We had problems within less than a month. We told them the thermostats were not working properly and a part of the pipe needs insulation in the crawl space. Well, it took them at least 4 visits to our house to test and retest the system and finally, 9 months later we got a new thermostats but the pipe is still not insulated. So, basically, we had a system installed in November 2022 but could not reliably use it till August 2023. We ended up using our old system to heat the house last winter and had no AC this summer. We got so tired of always having them test and retest the system, making promises to follow up and would not. Anyways, it is finally working now with the new thermostats, which we told them 9 months ago were the problem.
Doug, the owner, is really nice and will work hard to stay within your budget. That is what impressed me and that is why I gave them my business.
Shard Moon
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July 10, 2024
Please go review your list of jobs gone wrong and get back to the people still waiting for you to finish the job from 2023. You said you were rescheduling to fix your techs/offices mistake MONTHS ago. (Campbell river area) please review your prior emails and texts to find your unfinished business.
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430 Old Island Hwy unit b, Courtenay, BC V9N 3P4, Canada
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Doug was very thorough and prompt with quoting on my projects for installing a ductless mini-split 2-head system and a Marathon hot water tank. As I did not want a large heating/AC unit above my bed, he recommended an under window unit which is unobtrusive. The installation crew arrived on time, worked while I was away at work and left my home locked and the site was totally cleaned. Courtenay in the office handled my financing application smoothly and even looked after registering my new heat pump system for the warranty. All around top service, friendly and customer satisfaction focused. Thank you!
Fantastic experience with installation of mini-split heat pump in an older condo. The team was on time, knowledgeable, and answered all of my questions with kindness and patience. Left my place clean and tidy. The heat pump is already improving my summertime sanity :-)
Angela was amazing to deal with!!!! She had our oil furnace replaced. The price was excellent. The service was right on time. The installers did a great job and cleaned up perfectly. We are very happy and have recommended to all we know who are looking for a heat pump. Thank you Angela for making it all so easy!!
We had a heat pump installed by 21 degrees. We had problems within less than a month. We told them the thermostats were not working properly and a part of the pipe needs insulation in the crawl space. Well, it took them at least 4 visits to our house to test and retest the system and finally, 9 months later we got a new thermostats but the pipe is still not insulated. So, basically, we had a system installed in November 2022 but could not reliably use it till August 2023. We ended up using our old system to heat the house last winter and had no AC this summer. We got so tired of always having them test and retest the system, making promises to follow up and would not. Anyways, it is finally working now with the new thermostats, which we told them 9 months ago were the problem. Doug, the owner, is really nice and will work hard to stay within your budget. That is what impressed me and that is why I gave them my business.
Please go review your list of jobs gone wrong and get back to the people still waiting for you to finish the job from 2023. You said you were rescheduling to fix your techs/offices mistake MONTHS ago. (Campbell river area) please review your prior emails and texts to find your unfinished business.