My husband had a great experience with one of the clerks, Kelsey! He said she was awesome 🤩😎. We had been to 2-3 other stores and he was referred to AS. As soon as he asked about the tool he was sourcing the girl knew exactly what he was looking for, showed him the tool (Milwaukee fast back 6/1 utility knife) and everything she knew about it. So, Of course He got one! 😜💯
Very knowledgeable staff, set me up with a hosebib repair kit that they put together that was easy to install and works flawlessly. Saved me a lot of money!
We love working with Andrew Sheret Ltd. They have amazing customer service and are always around to help with anything we need. They have a great variety of products that accommodate all of our customers design styles. Highly recommend using them for any of your plumbing, irrigation or pump needs.
I had a leaking faucet hose, they kindly brought in a replacement, which unfortunately was incorrect (due to my mistake). Realizing I was without a kitchen tap, Randy grabbed me the correct item from a new unit, and got my issue resolved. Way beyond normal service - definitely customer service here goes well past the original purchase. Thanks!
Terence Hubley on the counter has been taking care of me continuously, from large quotations/orders of material, and specialty tool parts. He is a wealth of knowledge of plastic pipe and fittings, keeping up to date on the product carried. I will keep coming to him for the services offered over the counter at Andrew Sheret Ltd. in Courtenay.
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