We were in need of new cell phones badly. We needed the best deals lowest prices possible and hopefully get a good phone. We got just that. The customer service at this best buy is above par. Our service rep was Cam. He was funny, outgoing, extremely helpful and knowledgeable about what would be best for our family. He stayed to help us even after his shift had ended and made sure we had everything we needed before he left. I highly recommend this best buy branch. Everyone there is so helpful, knowledgeable and patient to all the customers needs. Thanks again Cam we enjoyed meeting you and will be back whenever we need an upgrade or other services.
Sincerely Becca.
Darrell Craw
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May 08, 2024
Best service from these guys Jared Paton and the manager help us with some open box appliances and we had commented they were going to Nova Scotia in the back of a uhaul and when they arrived at the storage locker for our move they had bubble wrapped and skip wrapped all 5 their journey east.
Thanks guys made our job a whole lot easier!
M Thompson
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September 04, 2024
I am looking to change from cable to streaming and need to purchase a smart TV and streaming device. Jared (primary contact) is very knowledgeable in all of the products while other Jared (shadowing) was listening and learning. They are both valuable assets to your business. I came away with a lot to think about!
Calj
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July 03, 2024
Order parts online from here! The shipping is super fast, and they have free delivery. Amazon will quote you 2-3 weeks out, but best buy will deliver within 2-4 days.
Just watch out for the marketplace sellers
Keane Hovi
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May 29, 2024
Never buy online from Best Buy. It was the most HORRIBLE experience of my shopping life. A simple address change is impossible to fix, everyone you speak to tells you something different and no one cares that you're unhappy.
Three weeks after canceling our order, our VISA still has not been refunded. I will never enter the store or buy online from this store again. Worst customer experience I have ever had. GO SOMEWHERE ELSE!!!!!
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3245 Cliffe Ave Bldg. D Unit 1, Courtenay, BC V9N 2L9, Canada
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We were in need of new cell phones badly. We needed the best deals lowest prices possible and hopefully get a good phone. We got just that. The customer service at this best buy is above par. Our service rep was Cam. He was funny, outgoing, extremely helpful and knowledgeable about what would be best for our family. He stayed to help us even after his shift had ended and made sure we had everything we needed before he left. I highly recommend this best buy branch. Everyone there is so helpful, knowledgeable and patient to all the customers needs. Thanks again Cam we enjoyed meeting you and will be back whenever we need an upgrade or other services. Sincerely Becca.
Best service from these guys Jared Paton and the manager help us with some open box appliances and we had commented they were going to Nova Scotia in the back of a uhaul and when they arrived at the storage locker for our move they had bubble wrapped and skip wrapped all 5 their journey east. Thanks guys made our job a whole lot easier!
I am looking to change from cable to streaming and need to purchase a smart TV and streaming device. Jared (primary contact) is very knowledgeable in all of the products while other Jared (shadowing) was listening and learning. They are both valuable assets to your business. I came away with a lot to think about!
Order parts online from here! The shipping is super fast, and they have free delivery. Amazon will quote you 2-3 weeks out, but best buy will deliver within 2-4 days. Just watch out for the marketplace sellers
Never buy online from Best Buy. It was the most HORRIBLE experience of my shopping life. A simple address change is impossible to fix, everyone you speak to tells you something different and no one cares that you're unhappy. Three weeks after canceling our order, our VISA still has not been refunded. I will never enter the store or buy online from this store again. Worst customer experience I have ever had. GO SOMEWHERE ELSE!!!!!