Best Western The Westerly Hotel

1590 Cliffe Ave, Courtenay, BC V9N 2K4, Canada

About Best Western The Westerly Hotel

3.9 / 5

from reviews

    Daniel Mcphail
    -
    March 16, 2024

    Honestly had a very good experience here... up until we tried to go for breakfast. When we checked in, we were told breakfast goes till 1030. We showed up for breakfast at 10am to eat before we left. The host said that breakfast shut down at 10:00 , but there was still food left. That was all fine and dandy until we went to get plates, and this greasy, grumpy line cook came out. We were grabbing food from the buffet hot hold and he walked right in front of my girlfriend and starts slamming equipment around. He might as well have told us to go f ourselves. Dude was super greasy too, honestly.. probably a good thing we didn't get to eat that food. Check out the Bayview hotel, stayed there before and it was amazing service and they have a pool with a slide

    Stephanie Osinchuk
    -
    January 19, 2024

    Nice decor, clean, modern. A pleasant surprise. Beautiful loby. We would absolutely stay again. Our only disappointment was the breakfast. They have a video playing at the front desk that shows the waffle makers but at breakfast we were told that they no longer have it available because it is too messy. It was a big disappointment for the kids. Breakfast was just basic reheated food or cereal.

    Jessica Evans
    -
    February 24, 2024

    Worst checkin experience of my life, and the bathroom was dirty, with another guest's towel left out. Will not stay here again, will send visiting guests elsewhere. Details: I am a local new mom, my hubby got me a night in a hotel so I could get a night of sleep away from baby. I shared this lovely information on check-in and the person told me they don't allow locals. But that they'd make an exception (?!?) Incredibly unwelcoming. I suggested he refund my booking in full and he kept saying they'd make an exception. Like I should be grateful for the favour? He kept saying it was an exception (warning received: don't book here again!) He explained why they don't allow locals but who cares? I was just a tired mom looking for a treat, The room was over $200 and I'm a BW rewards member, would expect at least rudimentary kindness. Hair in the bathtub and an old washcloth on the curtain rod.

    Jason Brett
    -
    October 23, 2023

    I was in town for a conference on a weekend in October. I had a very pleasant stay... the beds were comfortable the room was modern and clean, and the breakfast had some nice choices available. I especially appreciated the EV charging station... Best Western's seem to be leaders in realizing that an EV charging station is a great asset for attracting guests with electric vehicles. It was quite popular!

    A Google User
    -
    October 13, 2023

    A warm and cleanly hotel with caring and attentive staff. They welcome you with big smiles on their faces and impeccable customer service, offering a delicious breakfast with tons of parking. I had an extremely positive experience at the Westerly, I suggest you turn in for the night at this hotel if you're in town. P.S. The front desk manager Josh looks like John Cooper, the frontman for the Christian heavy metal band Skillet. I really hope you enjoy your stay!

    Best Western The Westerly Hotel

    Our Address

    1590 Cliffe Ave, Courtenay, BC V9N 2K4, Canada

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