Consistently the worst resturaunt food available. Chicken sandwich with rock hard dry overcooked piece of chicken that didnt even cover 1/2 of the soggy mess of a bun or whatever it was served on. Overpriced and awful quality food at every location I have been to, but this was just about the worst. Didn't finish and went across to the grocery store after.
S Dawne
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February 26, 2026
If you are planning to go to this Boston Pizza for Wing Wednesday, don’t bother. They apparently don’t have it at their location even though a google search says they do. It’s no wonder this location is a ghost town. Spend your money elsewhere if you want something that is actually worth the money! They had maybe 3 tables in the whole place occupied. I can see why that is!
Sarah Kerridge
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February 07, 2026
For dinner and a comfy, family friendly atmosphere, we chose Boston Pizza to bring our high school basketball team. When one of the girls accidentally overtipped our server, Brian, he very sweetly explained an appropriate tip amount for her bill and made her take back her money. Giggles all around. Good food, service and a tipping etiquette and math lesson! Thank you:)
Ralph and Maggie Tietjen
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October 16, 2025
A few weeks ago, after visiting my leg dude, we stopped at Boston Pizza for lunch in Courtney on Vancouver Island. When I went to use the “accessible “ washroom it was locked. The waitress told me that it’s always locked and they keep brooms and things inside.
I informed her I would have to get in the car and drive to the mall to use a washroom before my 45 minute drive home - her response was sorry.
I contacted their head office, sent a message on messenger, researched the building code for accessible washrooms when this building was built, I was pissed.
Had a long chat with the manager and was told I should have been allowed to use it, all staff know to unlock the door.
I suggested a note on the door so customers would know to ask.
Well yesterday we went back unannounced and wow. The washroom has been cleaned out and is repainted. He has a companion chair in case it’s needed. And a lovely sign in the door telling customers how to access this washroom.
Thank you Nick for not only listening but responding!
Ronald Brown
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June 22, 2025
As a teenager I always went to the Original Boston Pizza on Jasper Avenue in Edmonton. Now as a Senior my wife and I relive that experience every 6 weeks @ the Courtenay location as we order the large Boston Royal. This gives some extra slices for lunch the next day. Always excellent and the waitresses sometimes get the correct answer to my quiz. What was the name of the city that had the first Boston Pizza? Edmonton
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Driftwood Mall, 2633 Cliffe Ave, Courtenay, BC V9N 2L8, Canada
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Consistently the worst resturaunt food available. Chicken sandwich with rock hard dry overcooked piece of chicken that didnt even cover 1/2 of the soggy mess of a bun or whatever it was served on. Overpriced and awful quality food at every location I have been to, but this was just about the worst. Didn't finish and went across to the grocery store after.
If you are planning to go to this Boston Pizza for Wing Wednesday, don’t bother. They apparently don’t have it at their location even though a google search says they do. It’s no wonder this location is a ghost town. Spend your money elsewhere if you want something that is actually worth the money! They had maybe 3 tables in the whole place occupied. I can see why that is!
For dinner and a comfy, family friendly atmosphere, we chose Boston Pizza to bring our high school basketball team. When one of the girls accidentally overtipped our server, Brian, he very sweetly explained an appropriate tip amount for her bill and made her take back her money. Giggles all around. Good food, service and a tipping etiquette and math lesson! Thank you:)
A few weeks ago, after visiting my leg dude, we stopped at Boston Pizza for lunch in Courtney on Vancouver Island. When I went to use the “accessible “ washroom it was locked. The waitress told me that it’s always locked and they keep brooms and things inside. I informed her I would have to get in the car and drive to the mall to use a washroom before my 45 minute drive home - her response was sorry. I contacted their head office, sent a message on messenger, researched the building code for accessible washrooms when this building was built, I was pissed. Had a long chat with the manager and was told I should have been allowed to use it, all staff know to unlock the door. I suggested a note on the door so customers would know to ask. Well yesterday we went back unannounced and wow. The washroom has been cleaned out and is repainted. He has a companion chair in case it’s needed. And a lovely sign in the door telling customers how to access this washroom. Thank you Nick for not only listening but responding!
As a teenager I always went to the Original Boston Pizza on Jasper Avenue in Edmonton. Now as a Senior my wife and I relive that experience every 6 weeks @ the Courtenay location as we order the large Boston Royal. This gives some extra slices for lunch the next day. Always excellent and the waitresses sometimes get the correct answer to my quiz. What was the name of the city that had the first Boston Pizza? Edmonton