I am a big fan of Canadian Tire Stores..we have purchase hundreds of items over the years..especially a Christmas..My wife has a Canadian Tire card that we have used for larger purchases..A year ago, I purchased a replacement chain for a electric chain saw I bought earlier in the spring.. didn’t need it until the following late spring, when I found out it was the wrong size.. the next time I was in Canadian Tire Courtenay, I tried to return it as I had already purchased the proper size a couple of weeks earlier.. they were able to look up my original purchase date and the date I bought the replacement.. but refused to refund as it was over 6 months from the original purchase..well for less than 50 dollars… I will not purchase any more large items fro Canadian Tire Courtenay again.. Had to get this off my chest
I L
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September 28, 2024
I recently had to order the items i wanted from the Parksville Canadian Tire location store. I drove 1 hour to pick up my order and what a nightmare! No service bay to pick up curbside, you have to go to the parts department in store which was busy!! The staff were short with me and didn't want to be bothered with my questions. I received No help lifting a large heavy item from my shopping cart to have the cashier scan the barcode. I am 65 years old woman and it was a struggle, as staff watched. No help carrying my heavy item to my car…. Poor service!! And for this reason I give Parksville Canadian Tire 1 star.
Richard Statham
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August 09, 2024
Possibly the best CTC I've visited. Store was immaculate, well stocked shelves and everything was faced forward.
I never thought I would say this about a Canadian Tire but there were plenty of staff available to help AND enough cashiers available for the amount of traffic . It was definitely a pleasant experience.
Note to the management team, please come train the Ottawa stores.
For MK
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July 29, 2024
Came in around 12:30 July 29 to the costumer service desk. The lady working was very rude and had a passive aggressive tone which is very confusing as I came in with a return. I was simply asking her why I couldn’t return the product (I just bought the day prior) and she was snapping back at me with remarks. Told me “if you don’t believe me I’ll call my manager” I never said I didn’t believe her. Was simply asking the return policy on the product. Don’t think old people who hate their jobs should be the face of costumer service; was quite alarming and left me with a sour taste in my mouth leaving the building. No answers just rudeness served to me without any reason.
Old Bear
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May 04, 2024
The Canadian Tire has proven over multiple years to be a great store with so many products to choose from. From everyday items to an unbelievable choice of tools including their own brand Mastercraft as well as most other popular brands. I have also used their online service and pick up on numerous occasions for those folks who don't have the time or patience to look for everything that they OFFER in store. Great service overall and Choice of products!
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2801 Cliffe Ave, Courtenay, BC V9N 2L8, Canada
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I am a big fan of Canadian Tire Stores..we have purchase hundreds of items over the years..especially a Christmas..My wife has a Canadian Tire card that we have used for larger purchases..A year ago, I purchased a replacement chain for a electric chain saw I bought earlier in the spring.. didn’t need it until the following late spring, when I found out it was the wrong size.. the next time I was in Canadian Tire Courtenay, I tried to return it as I had already purchased the proper size a couple of weeks earlier.. they were able to look up my original purchase date and the date I bought the replacement.. but refused to refund as it was over 6 months from the original purchase..well for less than 50 dollars… I will not purchase any more large items fro Canadian Tire Courtenay again.. Had to get this off my chest
I recently had to order the items i wanted from the Parksville Canadian Tire location store. I drove 1 hour to pick up my order and what a nightmare! No service bay to pick up curbside, you have to go to the parts department in store which was busy!! The staff were short with me and didn't want to be bothered with my questions. I received No help lifting a large heavy item from my shopping cart to have the cashier scan the barcode. I am 65 years old woman and it was a struggle, as staff watched. No help carrying my heavy item to my car…. Poor service!! And for this reason I give Parksville Canadian Tire 1 star.
Possibly the best CTC I've visited. Store was immaculate, well stocked shelves and everything was faced forward. I never thought I would say this about a Canadian Tire but there were plenty of staff available to help AND enough cashiers available for the amount of traffic . It was definitely a pleasant experience. Note to the management team, please come train the Ottawa stores.
Came in around 12:30 July 29 to the costumer service desk. The lady working was very rude and had a passive aggressive tone which is very confusing as I came in with a return. I was simply asking her why I couldn’t return the product (I just bought the day prior) and she was snapping back at me with remarks. Told me “if you don’t believe me I’ll call my manager” I never said I didn’t believe her. Was simply asking the return policy on the product. Don’t think old people who hate their jobs should be the face of costumer service; was quite alarming and left me with a sour taste in my mouth leaving the building. No answers just rudeness served to me without any reason.
The Canadian Tire has proven over multiple years to be a great store with so many products to choose from. From everyday items to an unbelievable choice of tools including their own brand Mastercraft as well as most other popular brands. I have also used their online service and pick up on numerous occasions for those folks who don't have the time or patience to look for everything that they OFFER in store. Great service overall and Choice of products!