“Full returns for cash or credit card purchases, because we want to make it easy for our customers”. That was the reason we felt comfortable buying here for a gift for our daughter….. It was an important verbal commitment that we entered into, that other small stores said that they couldn’t offer.
Was there a misunderstanding? Probably. On both sides. But the aggressive hostility and disrespect we encountered when we were dealing with a store employee who was not involved in the purchase, has ensured that we will not shop here again, inspite of the fact that eventually, we were fully refunded. This refund earned this store a rating of ‘1’ instead of rating of ‘0’. Unfortunately, this reflects poorly on the overall reputation of the store. I would have given a high rating when making the purchase from a couple of friendly, helpful staff. It is too bad that the information that we were given at that time proved to be incorrect.
Jade
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January 21, 2023
Always have the best experience shopping here. The ladies are incredibly helpful, chatty and friendly. I can always find the best jeans at Cherry Wine too which can be a struggle. Six stars!!
Helen Carter
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December 28, 2023
Awesome selection of high quality brand name clothing. Friendly welcoming staff.
Goldie Carlow
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January 21, 2023
Great selection of affordable current fashion and Jade was amazing! Friendly, approachable, knowledgeable and helped me so well!
Graeme Morgan
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May 07, 2024
A lot of nice items and friendly service!
Our Address
430 D 5th St, Courtenay, BC V9N 1J8, Canada
Claim Listing: Cherry Wine Fashions
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“Full returns for cash or credit card purchases, because we want to make it easy for our customers”. That was the reason we felt comfortable buying here for a gift for our daughter….. It was an important verbal commitment that we entered into, that other small stores said that they couldn’t offer. Was there a misunderstanding? Probably. On both sides. But the aggressive hostility and disrespect we encountered when we were dealing with a store employee who was not involved in the purchase, has ensured that we will not shop here again, inspite of the fact that eventually, we were fully refunded. This refund earned this store a rating of ‘1’ instead of rating of ‘0’. Unfortunately, this reflects poorly on the overall reputation of the store. I would have given a high rating when making the purchase from a couple of friendly, helpful staff. It is too bad that the information that we were given at that time proved to be incorrect.
Always have the best experience shopping here. The ladies are incredibly helpful, chatty and friendly. I can always find the best jeans at Cherry Wine too which can be a struggle. Six stars!!
Awesome selection of high quality brand name clothing. Friendly welcoming staff.
Great selection of affordable current fashion and Jade was amazing! Friendly, approachable, knowledgeable and helped me so well!
A lot of nice items and friendly service!