For the past SEVEN YEARS CIBC has refused to acknowledge my Power of Attorney in regards to my father’s account, unbelievably, placing itself above the BC Supreme Court, which officiated my POA.
Since 2017, when this court-ordered POA was generated, neither the CIBC branch manager, nor CIBC’s Executive Client Relations Office has made good on any of the promises made to rectify this intolerable situation & even thought the BC Public Guardian & Trustee’s office made the extraordinary gesture TWO YEARS AGO & communicated to CIBC’s legal department, the legitimacy of my POA - as of yesterday nothing has changed, the CIBC branch in question, once again is refusing to recognize my POA.
And yesterday I wasted over an hour & a half at the branch, got nowhere & today, once again, I am going to have to transfer my own money into my father’s main bank account (as in: not CIBC) to cover upcoming expenses.
To anyone else who is reading this: if you are in a situation that involves a POA I strongly recommend that you choose a bank, any bank, other than CIBC.
Margaret Bird
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July 30, 2024
Only one teller on staff and extremely slow. Did not call anyone to help and spent 15+ minutes with the first person as the line was growing 6 people long. They also have a restriction on Cash
gyneil atchison
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December 05, 2023
This location never keeps your appointments. This keeps your money locked in because you miss the roll over date. They basically hold your money hostage against your will. Also CIBC is just horrible in general. I am always charged overdraft when the money is clearly there. Or right now my bank is full of money but i have insufficient funds to move it to savings or use it. CIBC is a rip off and makes its money by having a super slow system so it looks like you dont have money. Cant wait to get my money out of this bank.
Darryl Kroeker
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July 31, 2024
This bank should really update it's hours closed on Saturdays, and worse the bank is open until 5 on week days but doesn't have any tellers past 3, what has happened to the banking industry?
Jon Preece
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October 15, 2024
Worst bank I’ve ever been to, staff not very helpful, extremely long lines and waits for terrible service, manager should be embarrassed
Our Address
444 Lerwick Rd Unit 500, Courtenay, BC V9N 0A9, Canada
Claim Listing: CIBC Branch with ATM
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For the past SEVEN YEARS CIBC has refused to acknowledge my Power of Attorney in regards to my father’s account, unbelievably, placing itself above the BC Supreme Court, which officiated my POA. Since 2017, when this court-ordered POA was generated, neither the CIBC branch manager, nor CIBC’s Executive Client Relations Office has made good on any of the promises made to rectify this intolerable situation & even thought the BC Public Guardian & Trustee’s office made the extraordinary gesture TWO YEARS AGO & communicated to CIBC’s legal department, the legitimacy of my POA - as of yesterday nothing has changed, the CIBC branch in question, once again is refusing to recognize my POA. And yesterday I wasted over an hour & a half at the branch, got nowhere & today, once again, I am going to have to transfer my own money into my father’s main bank account (as in: not CIBC) to cover upcoming expenses. To anyone else who is reading this: if you are in a situation that involves a POA I strongly recommend that you choose a bank, any bank, other than CIBC.
Only one teller on staff and extremely slow. Did not call anyone to help and spent 15+ minutes with the first person as the line was growing 6 people long. They also have a restriction on Cash
This location never keeps your appointments. This keeps your money locked in because you miss the roll over date. They basically hold your money hostage against your will. Also CIBC is just horrible in general. I am always charged overdraft when the money is clearly there. Or right now my bank is full of money but i have insufficient funds to move it to savings or use it. CIBC is a rip off and makes its money by having a super slow system so it looks like you dont have money. Cant wait to get my money out of this bank.
This bank should really update it's hours closed on Saturdays, and worse the bank is open until 5 on week days but doesn't have any tellers past 3, what has happened to the banking industry?
Worst bank I’ve ever been to, staff not very helpful, extremely long lines and waits for terrible service, manager should be embarrassed