My family has been using Donna's services for years, and she’s always been incredibly patient with my numerous inquiries. Her clear explanations make tax time easier. Highly recommend!
Kim Saunders
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April 20, 2023
Five years ago I made the transition from employed to self employed. I had zero knowledge about the books side of owning a business and Summer at Cloutier/Matthews made it a breeze! Numerous times I had been completely overwhelmed and she was always available to answer any questions I had. She is knowledgeable, professional and kind! Thank you Summer and Cloutier/Matthews for helping my business run smoothly year in year out!
Aaron Quesnel
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May 24, 2023
BE AWARE. I have never been more frustrated than I was trying to work with this team. I employed them to help with the sale of my business and they ended up doing a very poor job and costing me tens of thousands of dollars in unnecessary taxes due to their incompetence.
It took me months and months of chasing to try and close the file. It got to the point I had to physical drive to Courtenay to sit down and beg them to just finish the job and close the file so I could have a different firm re-do the work.
I will be filing a grievance with the CGA-BC. AND they had the audacity to bill me $4500+ for the privilege of being ignored for months. Literally a call or email every couple weeks for 4 months before Donna finally acknowledged my communications.
Unbelievable, save your self the stress and money and find a firm that is competent and capable.
Scott Jackson
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April 10, 2023
Until this year, I did our taxes myself, but I needed the guidance of a professional this time around due to business share acquisition. They did an excellent job steering me through the more complicated filing process, and the fees were very reasonable in comparison to other accounting firms that I have worked with previously. Overall, a very positive experience.
Shea Wilson
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April 21, 2023
My partner and I both did our corporate and personal taxes with Cloutier Matthews; specifically, Sharon Hadden, Donna Cloutier and Kati Stroh. Their service was phenomenal. Who knew tax time could be so positive.
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1978 Cliffe Ave #200, Courtenay, BC V9N 2L1, Canada
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My family has been using Donna's services for years, and she’s always been incredibly patient with my numerous inquiries. Her clear explanations make tax time easier. Highly recommend!
Five years ago I made the transition from employed to self employed. I had zero knowledge about the books side of owning a business and Summer at Cloutier/Matthews made it a breeze! Numerous times I had been completely overwhelmed and she was always available to answer any questions I had. She is knowledgeable, professional and kind! Thank you Summer and Cloutier/Matthews for helping my business run smoothly year in year out!
BE AWARE. I have never been more frustrated than I was trying to work with this team. I employed them to help with the sale of my business and they ended up doing a very poor job and costing me tens of thousands of dollars in unnecessary taxes due to their incompetence. It took me months and months of chasing to try and close the file. It got to the point I had to physical drive to Courtenay to sit down and beg them to just finish the job and close the file so I could have a different firm re-do the work. I will be filing a grievance with the CGA-BC. AND they had the audacity to bill me $4500+ for the privilege of being ignored for months. Literally a call or email every couple weeks for 4 months before Donna finally acknowledged my communications. Unbelievable, save your self the stress and money and find a firm that is competent and capable.
Until this year, I did our taxes myself, but I needed the guidance of a professional this time around due to business share acquisition. They did an excellent job steering me through the more complicated filing process, and the fees were very reasonable in comparison to other accounting firms that I have worked with previously. Overall, a very positive experience.
My partner and I both did our corporate and personal taxes with Cloutier Matthews; specifically, Sharon Hadden, Donna Cloutier and Kati Stroh. Their service was phenomenal. Who knew tax time could be so positive.