I recently changed to Coastal Community Insurance for both home and auto insurance. The service has been above and beyond what I have experienced in the past with other institutes. Our representative helped us navigate the changes we were wanting to make with our policies and helped us find the best fit for our insurance needs. Thank you for your knowledge, experience, and hard work.
Darryl
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July 07, 2025
The service is terrible. For the past 6 years they can't keep a teller for more than a few months and every time I come in there is a new employee who most of the time can't seem to even count properly. Seriously, it shouldn't take 30 minutes to get change. But it takes that long every time.
telsyn fitzgibbon
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November 08, 2025
Extremely unprofessional service, I would avoid at all costs!! Manager is not fit for customer services.
Mountain View
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November 20, 2024
I went in for an insurance quote and spent an hour in the office. Daniel said he would get back to me Monday but didn’t. I ended up getting insurance elsewhere. Don’t waste your time here, understaffed and he’s making you sign documents without giving you quotes.
D M
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June 16, 2019
We’ve been dealing with CCIS for 15 years. Always received excellent help and advice on our insurance needs. When we did have an issue with an insurance claim, Coastal Community Insurance went to bat with the insurance company on our behalf and got us the service we required.
Our Address
291 4th St, Courtenay, BC V9N 1G7, Canada
Claim Listing: Coastal Community Insurance Services (2007) Ltd.
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I recently changed to Coastal Community Insurance for both home and auto insurance. The service has been above and beyond what I have experienced in the past with other institutes. Our representative helped us navigate the changes we were wanting to make with our policies and helped us find the best fit for our insurance needs. Thank you for your knowledge, experience, and hard work.
The service is terrible. For the past 6 years they can't keep a teller for more than a few months and every time I come in there is a new employee who most of the time can't seem to even count properly. Seriously, it shouldn't take 30 minutes to get change. But it takes that long every time.
Extremely unprofessional service, I would avoid at all costs!! Manager is not fit for customer services.
I went in for an insurance quote and spent an hour in the office. Daniel said he would get back to me Monday but didn’t. I ended up getting insurance elsewhere. Don’t waste your time here, understaffed and he’s making you sign documents without giving you quotes.
We’ve been dealing with CCIS for 15 years. Always received excellent help and advice on our insurance needs. When we did have an issue with an insurance claim, Coastal Community Insurance went to bat with the insurance company on our behalf and got us the service we required.