While I may have some bias towards CV Dodge as my father in law worked there for many years and my husband has been working there for many years (techs), I just recently purchased my first vehicle from there it was such an easy experience!
I had dreamed of owning a Grand Cherokee for many years and decided it was finally time to make my dream a reality. I reached out to Beau on the sales team and told him exactly what I was looking for. I was being extremely picky with what I wanted and what years I was interested in.
After weeks of messaging back and forth about different cars, I finally took one on a 24hr test drive. I had the opportunity to spend some time with the vehicle without any pressure and make sure it was the vehicle for me. It was.
The next morning I arrived at the dealership and handed them the keys to my car and said that I wasn’t giving the jeep back so let’s do this. While we were waiting on the paperwork to arrive and insurance to be done, they took the jeep and gave it another cleaning, filled the gas tank and fixed the few minor things I’d noticed. Everything was so smooth and efficient! I have bought cars from several dealerships in the past but this was by far the best experience I’ve ever had.
To Beau, Carson, Max, Shar and Tyler. Thank you for making my dream come true. You took a typically stressful situation and made it so easy and relaxing and you made me incredibly happy.
I make sure to tell everyone to go see you guys when car shopping or looking for service. You truly are the best at what you do.
Ken Douglas
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August 31, 2024
My daughter was visiting us from Surrey. The night before she was going to leave her Jeep Gladiator wouldn’t start.
My brother got it going with his jumper pack - this was at 4.30 PM on a Saturday.
Trish called Comox Valley Dodge and booked a service appointment at 7 AM the following Monday.
About a month before, Trish took her Jeep to her Surrey dealership due to a dashboard warning about her battery. They checked it out and said the regular battery was fine but the auxiliary battery should be replaced but not to worry as it it’s only for the starting when you are stopped at a traffic light.
Now that her battery was a problem for sure - she wanted both batteries replaced with proper Jeep parts. Trish wasn’t going to get on a ferry with a sketchy battery.
So the Comox Valley Dodge service department was great BUT Jeep needs to come up with a better idea than this two battery system.
They had to take apart an inner fender to get at the auxiliary battery. Most cars with this fuel saving method only use one battery. PLUS the cost of the Jeep replacement batteries was ridiculously high!!
$1400.00 to replace two batteries is crazy.
Like I said the dealership was wonderful but the Head Office needs to be more reasonable with the pricing of their replacement parts.
Note: we would recommend this dealership otherwise.
Fara Eghbali
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August 26, 2024
I used to be a car salesman and had worked in many dealerships before but the experience I had with Comox Valley Dodge sales team I couldn’t provide for my own customers.
Amazing team, very friendly and down to earth people.
I travelled with my family from Vancouver to there I directly dealt with Beau and Rob and I highly recommend both of them. I will do it again for my next purchase!
Rebecca Edwards
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September 03, 2024
We rented a vehicle for a week while on vacation. They only had trucks available, but it suited our needs just fine. It was also a lot cheaper than if we'd gone to the airport with less hassle. We were picked up at the airport and the process was very easy and friendly. Would absolutely do this again.
Vicki Willems
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August 28, 2024
The front desk service staff are great! Polite, friendly and knowledgeable. The shuttle driver is wonderful. If you want quiet, he's quiet. If you want to chat, he's friendly. He knows the area very well and is a very goid driver. As far as I can tell the mechanics are also good. Unfortunately, they have never been able to get the work done in the time promised. They over promise and under deliver. 🤔😒
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While I may have some bias towards CV Dodge as my father in law worked there for many years and my husband has been working there for many years (techs), I just recently purchased my first vehicle from there it was such an easy experience! I had dreamed of owning a Grand Cherokee for many years and decided it was finally time to make my dream a reality. I reached out to Beau on the sales team and told him exactly what I was looking for. I was being extremely picky with what I wanted and what years I was interested in. After weeks of messaging back and forth about different cars, I finally took one on a 24hr test drive. I had the opportunity to spend some time with the vehicle without any pressure and make sure it was the vehicle for me. It was. The next morning I arrived at the dealership and handed them the keys to my car and said that I wasn’t giving the jeep back so let’s do this. While we were waiting on the paperwork to arrive and insurance to be done, they took the jeep and gave it another cleaning, filled the gas tank and fixed the few minor things I’d noticed. Everything was so smooth and efficient! I have bought cars from several dealerships in the past but this was by far the best experience I’ve ever had. To Beau, Carson, Max, Shar and Tyler. Thank you for making my dream come true. You took a typically stressful situation and made it so easy and relaxing and you made me incredibly happy. I make sure to tell everyone to go see you guys when car shopping or looking for service. You truly are the best at what you do.
My daughter was visiting us from Surrey. The night before she was going to leave her Jeep Gladiator wouldn’t start. My brother got it going with his jumper pack - this was at 4.30 PM on a Saturday. Trish called Comox Valley Dodge and booked a service appointment at 7 AM the following Monday. About a month before, Trish took her Jeep to her Surrey dealership due to a dashboard warning about her battery. They checked it out and said the regular battery was fine but the auxiliary battery should be replaced but not to worry as it it’s only for the starting when you are stopped at a traffic light. Now that her battery was a problem for sure - she wanted both batteries replaced with proper Jeep parts. Trish wasn’t going to get on a ferry with a sketchy battery. So the Comox Valley Dodge service department was great BUT Jeep needs to come up with a better idea than this two battery system. They had to take apart an inner fender to get at the auxiliary battery. Most cars with this fuel saving method only use one battery. PLUS the cost of the Jeep replacement batteries was ridiculously high!! $1400.00 to replace two batteries is crazy. Like I said the dealership was wonderful but the Head Office needs to be more reasonable with the pricing of their replacement parts. Note: we would recommend this dealership otherwise.
I used to be a car salesman and had worked in many dealerships before but the experience I had with Comox Valley Dodge sales team I couldn’t provide for my own customers. Amazing team, very friendly and down to earth people. I travelled with my family from Vancouver to there I directly dealt with Beau and Rob and I highly recommend both of them. I will do it again for my next purchase!
We rented a vehicle for a week while on vacation. They only had trucks available, but it suited our needs just fine. It was also a lot cheaper than if we'd gone to the airport with less hassle. We were picked up at the airport and the process was very easy and friendly. Would absolutely do this again.
The front desk service staff are great! Polite, friendly and knowledgeable. The shuttle driver is wonderful. If you want quiet, he's quiet. If you want to chat, he's friendly. He knows the area very well and is a very goid driver. As far as I can tell the mechanics are also good. Unfortunately, they have never been able to get the work done in the time promised. They over promise and under deliver. 🤔😒