Comox Valley Inn & Suites

1190 Cliffe Ave, Courtenay, BC V9N 2K1, Canada

About Comox Valley Inn & Suites

3.5 / 5

from reviews

    D Coupland
    -
    June 03, 2024

    This is an older motel, so don't expect 5 star. The staff were efficient and friendly. The rooms were clean and stocked. The bed comfortable. It's within walking distance of an outdoor mall and places to eat.

    Chloe Ovington
    -
    May 08, 2024

    The entire experience I had dealing with this establishment was an absolute nightmare. The staff is nice, but I’m thinking not properly trained or informed as we never got a straight answer once. It was constantly changing. I booked back in March for a 2 month stay and was told $2200 monthly. Fast forward to May, 5 days before the trip I received a call saying the originally price would be doubling as they decided not to do monthly rates in the summer months. Even though this rule was not in place when I booked. I ended up getting them to honour the charge as it was to short notice to find a long term rental on the island this close to the trip we had already planned. In the end, they denied us the room once we arrived as a staff member got into an altercation with another guest that wasn’t even associated with us. We were also told that debit was fine upon arrival, we just needed a credit card to reserve the room. Once we got there, they told us no. That they only did that for “regular” customers. They 100% just wanted us out of there as they were obligated to honour the original price we were given. The manager was incredibly rude, unprofessional, and cold hearted. He told me, and I quote “you could be homeless for in your car out here for all I care” after begging and pleading for him to just hear me out when I was explaining we were not associated with the individual the staff member had gotten into an altercation with. I highly recommend not staying in this motel, and looking for rooms that charge better rates for what you receive along with better customer service. Response to comment** Harassed by a person we had absolutely no association with. A person who was also told debit card upon arrival for payment was accepted, and once he heard he would be homeless on the island after confirming multiple times prior to arrival who was incredibly frustrated after hours of travel, and being booked weeks in advance. This behaviour is absolutely unacceptable, however we had absolutely nothing to do with it. Myself and my boyfriend were nothing but nice. Even when you wouldn’t bother looking up from your phone while I was begging you to listen to me. I wasn’t even present for the altercation that took place before you decided to turn us away. Ridiculous

    Zeke News
    -
    January 23, 2024

    Enjoyed our stay. Room was clean. Used the fridge & microwave. There was no hair dyer. Had a delicious breakfast at the "Hen & Pig Cafe". Unfortunately, the last night we were there, Dec. 29, 2023, there were several young male adults staying unsupervised, and they banged on hotel doors at 1:30 a.m. and again at 2:30 a.m. (Our door was one of them) They also banged on automobiles and set off car alarms until 4:30 a.m.

    Jocelyn Maxwell
    -
    November 09, 2023

    The location was in a good spot and close to everything we travelled to. Very close to shopping and food. Minutes from the marina and other beaches. Very nice staff and very helpful. Helped print off my fishing licenses. Kind and helpful when asked for more towels and other items. Very nice family business. Stayed for a week. Great housekeeping and lots of tourist info at front desk. We enjoyed our stay my son and us had fun in the pool. A little bit noisy in the am while people are getting ready for work on stairs and porches. Overall impressed for $ spent. Large fridges for drinks food and freezer for our salmon we brought home.

    Beth Bodnar
    -
    February 24, 2024

    Was a very clean, well put together place, with a flexible, no stress checkout time, makes it great!

    Comox Valley Inn & Suites

    Our Address

    1190 Cliffe Ave, Courtenay, BC V9N 2K1, Canada

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