Collin and his staff at Comox Valley Refrigeration go over and above to help you! Our AC stopped working on the hottest day of the year, Collin raced over and fixed it immediately. Collin is hard working, honest, and comes with expert knowledge! We highly recommend Comox Valley Refrigeration! Collin and his staff are so fabulous to deal with! They really care. Thank you all!
The staff at Comox refrigeration go beyond the mark to help their customers. Honestly one of the best customer service experience I've had here in the Comox Valley. They are extremely helpful, they will answer questions you have right over the phone. Sunday evening, we had issues with our air conditioning unit. Upon calling Comox Valley refrigeration an after hours technician answered and saved us money, by explaining what some of the issues could be over the phone for free. Through that conversation I was able to get our airconditioning unit up and running again. I strongly recommend reaching out to Comox refrigeration if you have issues with your airconditioning unit. Thank you so much Comox Valley refrigeration and staff for your excellency in customer service.
We just had a Fujitsu heat pump installed, and are very happy with both the professional installation and knowledge of Colin and Trevor. They really know their stuff, are easy to talk to, and left us feeling that we're in good hands should there be any issues in the future. It gives us great peace of mind to know that we have a 12 year warranty on everything, and can call them 24/7 to help, at no extra cost. We both feel confident that they will follow up promptly. They make us feel they really care about their customers. We want to give a special shout-out to Brenda in the office. She was always kind, prompt, knowledgeable and patient with the whole process, and she has a great sense of humour. It made such a difference knowing that she was always there to help and explain things to us old folks. Thank you, Comox Valley Refrigeration, for a job well done!
Colin and Trevor did an excellent job in installing a mini air conditioning system in my condo. I would highly recommend their services to anyone. Thank you
When we moved to the Comox Valley we decided to upgrade our heating system to a heat pump in our older home. The service from Collin was knowledgeable and professional. We ended up installing a Fujitsu unit that heats as well as has air conditioning, which was perfect during our heatwave. Not once have we had any issues with our machine or service. Top notch!
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