My 1st time using Costco as I was told it is less expensive. At this point I would rather pay more else where. I am 2 weeks past the last time I took my medicine. They didn't have the dose amd they said they weren't getting it. I went through the hassle of getting an appointment at my doctors, I took time off work to get the different dose they said the supplier ships, prescribed so I could finally get my meds. I go in to pick it up and now the dose that they told me was available is not. I will now need to wait 4 more day over the weekend til Tuesday and they said hopefully they will get it. They say they will call and they dont. I am not sure now how to transfer my remaining refills to a different pharmacy. I am so frustrated. I just want my medicine. Also most of the people I have dealt with make me feel like I am bothering them. I h8 this.
claire borley
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September 18, 2024
The people at the prescription window this evening have no concept of respect! A smile and a I’ll be right with you would go a long way.! Instead of a rude “do you have a question?” them promptly ignore my response and me. I’d suggest some teaching on customer respect.
olive gaboury
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December 15, 2017
To be fair, I’d say 2.5/5 but can’t split a star. This is the lineup you have to wait in whether you’re picking up a prescription or paying for alcohol swabs which for some strange reason are hidden behind the counter. Service is impersonal and slow. Workers never seem pleasant nor willing to help out. You get the feeling it’s a factory where pharmacists never look up from counting. Prescription filling fees are lower here than in other stores though so if you can stand the lack of service and long waits, get prescriptions here
Will McMillian
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January 26, 2024
Literally the worst Pharmacy I've experienced at a Costco, from the many I've been to. Have been throughout Ontario and Nova Scotia, and dealing with these guys ain't worth the discount — unprofessional gate-keeping power-trippers, every exchange is a hassle. It's a very strange experience just to get a refill or discuss a situation.
Philippe Duprey
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October 13, 2023
If I did not have to use the Costco pharmacy, I would go elsewhere. They are typically too busy to pick up their phones, and the staff at the drop-off counter is consistently gruff, making it feel like a chore to get information. Long lines are the norm, and the wait times can be quite frustrating. On top of that, during my last visit, I wasn't sure if the attendant who helped me seemed sick and out of sorts, either that or she really did not like working there. I hope they can improve their service in the future.
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My 1st time using Costco as I was told it is less expensive. At this point I would rather pay more else where. I am 2 weeks past the last time I took my medicine. They didn't have the dose amd they said they weren't getting it. I went through the hassle of getting an appointment at my doctors, I took time off work to get the different dose they said the supplier ships, prescribed so I could finally get my meds. I go in to pick it up and now the dose that they told me was available is not. I will now need to wait 4 more day over the weekend til Tuesday and they said hopefully they will get it. They say they will call and they dont. I am not sure now how to transfer my remaining refills to a different pharmacy. I am so frustrated. I just want my medicine. Also most of the people I have dealt with make me feel like I am bothering them. I h8 this.
The people at the prescription window this evening have no concept of respect! A smile and a I’ll be right with you would go a long way.! Instead of a rude “do you have a question?” them promptly ignore my response and me. I’d suggest some teaching on customer respect.
To be fair, I’d say 2.5/5 but can’t split a star. This is the lineup you have to wait in whether you’re picking up a prescription or paying for alcohol swabs which for some strange reason are hidden behind the counter. Service is impersonal and slow. Workers never seem pleasant nor willing to help out. You get the feeling it’s a factory where pharmacists never look up from counting. Prescription filling fees are lower here than in other stores though so if you can stand the lack of service and long waits, get prescriptions here
Literally the worst Pharmacy I've experienced at a Costco, from the many I've been to. Have been throughout Ontario and Nova Scotia, and dealing with these guys ain't worth the discount — unprofessional gate-keeping power-trippers, every exchange is a hassle. It's a very strange experience just to get a refill or discuss a situation.
If I did not have to use the Costco pharmacy, I would go elsewhere. They are typically too busy to pick up their phones, and the staff at the drop-off counter is consistently gruff, making it feel like a chore to get information. Long lines are the norm, and the wait times can be quite frustrating. On top of that, during my last visit, I wasn't sure if the attendant who helped me seemed sick and out of sorts, either that or she really did not like working there. I hope they can improve their service in the future.