Country Animal Hospital

6096 Ledingham Rd, Courtenay, BC V9J 1M5, Canada

About Country Animal Hospital

4.2 / 5

from reviews

    Johannes Lakshman
    -
    January 20, 2023

    after they broke my dog's jaw during the removal of a canine tooth I was send home with a 50% reduction on the invoice of the removal of the tooth and ended up with about 6K costs for dental specialist and special food for 3 months. I decided to give them the benefit of the doubt. a few weeks ago i needed their service again, and again, I was made pay extra for an error they made. now having read other reviews, i agree, that you are fine as long as you agree with Dr Dyk's rules and don't mind not being talked to with respect (even though this is exactly what they ask you to do with them). Having said this, the ladies at the reception are great, very responsive and very respectful, hats off to them!

    Valerie Wiens
    -
    November 27, 2022

    Poor treatment and lecture by Vet when brought cat for pre-spay check. Refused to spay unless not fed raw for 2 full weeks. Shocked that she was 'unvaxxed since is 2 years overdue' but records showed full vax at 4 mo and she was barely 2 years old amd our regular Vet ok with next vax at 3 years old. Then held cat hostage and would not release until we went home for cash and paid $85 for the lecture, refusal to spay and no assessment then refused to give record of visit. Not even a weight! Perhaps this Vet would be fine if you followed his rules.

    Kris Sutherland
    -
    January 23, 2023

    I've never had anything but amazing, friendly and responsive service from the staff, technicians and vet. They are sensitive, respectful and informative. I feel lucky to have found them!

    Moriah Seemann
    -
    December 10, 2021

    The most amazing vet EVER!!! From the moment they picked up the phone, I was immediately put at ease! They're friendliness is unmatched by any vet around, and each and every staff member I worked with took extreme care to make sure both me and my baby were comfortable and taken care of. From Stacy's glowing smile at the front desk, Corinna's wonderful sense of humor, and Dr Sarah Dyck's immeasurable kindness, no matter who you're talking to, you and your pet are treated like family. They looked after Bailey as if she was their own, and after careful inspection of her they presented me with a diagnosis and a quote. It was hard to hear, but it was delivered so gently. Dr Sarah, after telling me the news and knowing me for all of 10 minutes - apologized, saying she wished she could give me a hug. Everything she said was so genuine and kind, it's so obvious how much she cares about her patients and they're owners. She immediately started to work with me, trying to figure out how to keep costs down. Didn't even waste a moment to question my financial situation. Whether I was rich or poor, she was going to help me save as much as possible!! She is a truly amazing person. We booked a surgery date, and when I showed up with my little Bailey in my arms, Stacy greeted me right away. She kept me calm and assured through the tears! I was terrified, and she completely validated my fear. She said all the right things that allowed me to pass over my best friend. Her smile is infectious, and without it I never would've been able to stay stable until I picked Bailey up! When I did come to pick up my pup from her operation, I met the joy that is Corrina! She laughed the stress of the day away with me as she showed me how to give Bailey her medication and clean her wounds. Every worry I'd been worrying was completely gone by the time I had Bailey back in my arms. My entire experience with them was overwhelmingly amazing, and I will recommend them to every person I can! Seriously, I will never shut up about how much I love this place. Don't bat an eye at any negative reviews, these ladies are complete angels, and you will not regret not coming here! The only thing I would change about my visit is not coming sooner! Thank you, Country animal hospital for saving my little Bailey!! 💕

    Julia Mclean
    -
    November 24, 2021

    Dr. VanDyke is an amazing vet! Treated all of my parents animals and my elderly cat. Always respectful and professional service! So glad to have him and all his wonderful staff in the valley.

    Country Animal Hospital

    Our Address

    6096 Ledingham Rd, Courtenay, BC V9J 1M5, Canada

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