Such bad customer service.
My father brought his boat in for repairs, they tried to sell him a new leg and transom plate for $11k saying they are discontinued. My partner and Dad found a rebuild leg and transom for $500 and had them install it. All together with a new starter total cost $4k ( including a new hitch). They said it was all good to go and was good as new. Except on our first trip out on the water the engine start smoking. They left the wiring all loose from the starter replacement and now blames us and won't honor their work. They don't want to fix it saying the boat is too old and not worth it for them.
So very disappointed with the whole process.
I know so many people who have used this company for years and I trusted them to help my father out. I won't recommend them to anyone else in the future.
Stefan Vali
-
July 03, 2025
Top notch service and shop, brought my 115hp outboard in with a trim piston warranty issue. They had the part overnighted from Vancouver and back up and running for the weekend.
Kenneth Kong
-
July 29, 2024
Herb at CV Marine was great.was on holiday for couple of week when the outboard on my boat stop running. He got us in for service the next day and back out on the water in 2 days. Highly recommended!!
Brian Saunders
-
July 19, 2024
Kudos to Wayne and Curtis at CV Marine. They bent over backwards to help me with my propping issue. Outstanding service and knowledge. We’ll done guys, and thanks again!
Jim Cooper
-
June 30, 2024
I've bought several Mercruiser parts and accessories. Wayne is top notch. Parts not stocked are often delivered in the next morning.
Our Address
2497 Cousins Ave, Courtenay, BC V9N 3N6, Canada
Claim Listing: CV Marine Ltd
Please Login or Register an Account to Claim Listing
Such bad customer service. My father brought his boat in for repairs, they tried to sell him a new leg and transom plate for $11k saying they are discontinued. My partner and Dad found a rebuild leg and transom for $500 and had them install it. All together with a new starter total cost $4k ( including a new hitch). They said it was all good to go and was good as new. Except on our first trip out on the water the engine start smoking. They left the wiring all loose from the starter replacement and now blames us and won't honor their work. They don't want to fix it saying the boat is too old and not worth it for them. So very disappointed with the whole process. I know so many people who have used this company for years and I trusted them to help my father out. I won't recommend them to anyone else in the future.
Top notch service and shop, brought my 115hp outboard in with a trim piston warranty issue. They had the part overnighted from Vancouver and back up and running for the weekend.
Herb at CV Marine was great.was on holiday for couple of week when the outboard on my boat stop running. He got us in for service the next day and back out on the water in 2 days. Highly recommended!!
Kudos to Wayne and Curtis at CV Marine. They bent over backwards to help me with my propping issue. Outstanding service and knowledge. We’ll done guys, and thanks again!
I've bought several Mercruiser parts and accessories. Wayne is top notch. Parts not stocked are often delivered in the next morning.