Dairy Queen Grill & Chill

1030 Cliffe Ave, Courtenay, BC V9N 2J7, Canada

About Dairy Queen Grill & Chill

4 / 5

from reviews

    Vikki Hatch
    July 17, 2024

    asked for a print out to confirm the order, and was told that they didn't do that. staff was rude and wouldn't listen to us when we told them we had done so in the past. demanded we pay for it before they would let us see what we were ordering. had to ask for a second tray even tho we had 6 drink/icecream cups. which promptly broke when we lifted them dropping several drinks to the floor of the car.

    Jeff Mathieson
    April 25, 2024

    I just want to express my thanks for the wonderful staff. I wish I knew the specific names.I am a business owner and recognize premium service and friendly people.I not the most frequent customer but every time I am greeted and served by exceptional people. In the fast food industry I find this a rarity. Thank you!

    Pookie Hobbes
    June 04, 2023

    June 4, 2023 - Without question… I have never seen a Dairy Queen Sundae before that was two distinct and individual blobs. One blob was ice cream, and directly beside it was a blob of melted chocolate. We asked them to redo it because the chocolate is actually supposed to go over the top of the ice cream.… And has been that way for decades and decades and decades… But they seem to be confused by this, and they ended up, after about three minutes, returning that exact same Sundae with two distinct blobs. I wished that we would’ve taken a photograph of it to show everybody because clearly they have no idea how to make a Sundae. I mean, how difficult is it to pour chocolate on top of the ice cream? When you are paying five dollars for a Sundae… I kind of want it to be exactly like the Sundays that they’ve been serving for generations. It looked so completely on appetizing and gross that we ended up tossing it out because it was just really disappointing. For the people who are working at the Dairy Queen in Courtenay, here is a photo of what it’s supposed to look like. What was nice though was that the dipped chocolate cone has not changed and that was tasty.

    May 11, 2024

    Please stop forgetting that I exist when I order 😭 these guys keep doing this every time I order. They tell us to pull to the side but completely forget we are here, causing all our ice cream to melt and making us wait half an hour. Not cool.

    Changlin Wang (Pearl Acupuncture Clinic)
    March 23, 2024

    Very considerate service, the clerk proactively asked to add a birthday message.

    Dairy Queen Grill & Chill

    Our Address

    1030 Cliffe Ave, Courtenay, BC V9N 2J7, Canada

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