So happy I made the switch to Downtown Dental! The staff are very welcoming, knowledgeable and appear very happy in their jobs. Dr. Watson took the time to thoroughly explain my dental issue and discuss my treatment options. I truly feel my dental health is in excellent hands now 🙂 highly recommend!
Jennifer Dionne
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November 14, 2024
Very poor customer service. Charged for less than 48 hours to cancel an appointment but they filled the spot… so they aren’t losing any money but still want to charge. That to me is just taking advantage of the client. Girls were completely unwilling to compromise and were quite rude about it just saying again and again it’s policy. The attitude of the girls at the front has kept me from ever using them again.
Katy Moore
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February 28, 2024
I'm new to the area and reached out to a couple of local dentists about their services and pricing. Downtown Dental Centre was by far the most helpful and friendly (others acted a bit standoffish after finding out I was uninsured, or so it seemed to me). I had x-rays, cleaning, and exam, and everything was great — very clear communication about my options throughout, as well as a referral to a local specialist for a gum issue I've had for a while. Happy to come back here for future dental needs! :)
Janet Murphy
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May 25, 2024
I recently revisited DOWNTOWN DENTAL CENTRE which has always proved to be an exceptional experience from start to bright smile finish. Due to the professional attention shown by Dr. Watson and the spa day for my mouth care of my hygienist ,as well the friendly staff who make one feel comfortable as soon as they enter this pristine facility, I highly recommend DOWNTOWN DENTAL CENTRE.
Jen Calla
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January 25, 2024
I have to say the staff are amazing and made my experience enjoyable if you can belive it. They have a basic setup and from the moment you walk in they make you feel comfortable. Love the fact I heard every single staff member sing and they all sound great. If you want a down to earth group of people who treat you like family this is the clinic you need.
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747 Fitzgerald Ave, Courtenay, BC V9N 2R4, Canada
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So happy I made the switch to Downtown Dental! The staff are very welcoming, knowledgeable and appear very happy in their jobs. Dr. Watson took the time to thoroughly explain my dental issue and discuss my treatment options. I truly feel my dental health is in excellent hands now 🙂 highly recommend!
Very poor customer service. Charged for less than 48 hours to cancel an appointment but they filled the spot… so they aren’t losing any money but still want to charge. That to me is just taking advantage of the client. Girls were completely unwilling to compromise and were quite rude about it just saying again and again it’s policy. The attitude of the girls at the front has kept me from ever using them again.
I'm new to the area and reached out to a couple of local dentists about their services and pricing. Downtown Dental Centre was by far the most helpful and friendly (others acted a bit standoffish after finding out I was uninsured, or so it seemed to me). I had x-rays, cleaning, and exam, and everything was great — very clear communication about my options throughout, as well as a referral to a local specialist for a gum issue I've had for a while. Happy to come back here for future dental needs! :)
I recently revisited DOWNTOWN DENTAL CENTRE which has always proved to be an exceptional experience from start to bright smile finish. Due to the professional attention shown by Dr. Watson and the spa day for my mouth care of my hygienist ,as well the friendly staff who make one feel comfortable as soon as they enter this pristine facility, I highly recommend DOWNTOWN DENTAL CENTRE.
I have to say the staff are amazing and made my experience enjoyable if you can belive it. They have a basic setup and from the moment you walk in they make you feel comfortable. Love the fact I heard every single staff member sing and they all sound great. If you want a down to earth group of people who treat you like family this is the clinic you need.