I honestly really like this store. It's my go to when i need to dress up and girl. Only reason I step foot in the mall.
sheila flowers
-
May 19, 2024
Very attentive staff , made me feel at ease was shopping for a dress to attend my Sister & brother in law 50 th anniversary & they are renew their vows .! also trying on lots of dresses I bought a beautiful pantsuit , which looks amazing on me thanks to amazing staff. In courtenay Eclipse giving them a 10 star recommendation again thanks for making a lady special ❤️
Abby Lundquist
-
April 11, 2024
yesterday when i was shopping it took the lady who was working at the time 30 minutes to notice i was there. she only focused on one person even though there was 3 more of us in there (i didn’t recognize her so she’s probably new). she seemed to know this person personally, please don’t let friends distract you from helping other customers, i understand the desire to just focus on one person but you can’t do that when you’re working alone.
i’m not sure what happened in the last year, but the customer service has gone very downhill. there is only 2 people who have properly greeted me when i walk into the store are Dawn and Cheyenne. everyone else either never acknowledge me, or it takes them almost 30 minutes to notice i’m even there.
a big thank you to Dawn and Cheyenne for always being on top of things and making sure everyone is taken care of, you guys are amazing!!! the rest of the girls are very nice when they do eventually help you, but it takes them a very long time to do so, i’m sure that with more training they will be amazing.
edit: give cheyenne a raise, she deserves it :)
Christine Grzegorek
-
December 04, 2024
Was shopping with my daughter, and anything l picked out was a no..
The young lady who was working there asked if she could help. I said yes please, “tell my daughter this is so nice and you think she should try it in.”
Boom! Left with a nice outfit to wear as a guest to grad! Saved us hours, and it turned out to be a favourite.
Trysta
-
October 19, 2024
Always a great experience with honest, positive, and kind feedback. Very knowledgeable staff!
Our Address
2751 Cliffe Ave, Courtenay, BC V9N 2L8, Canada
Claim Listing: Eclipse
Please Login or Register an Account to Claim Listing
I honestly really like this store. It's my go to when i need to dress up and girl. Only reason I step foot in the mall.
Very attentive staff , made me feel at ease was shopping for a dress to attend my Sister & brother in law 50 th anniversary & they are renew their vows .! also trying on lots of dresses I bought a beautiful pantsuit , which looks amazing on me thanks to amazing staff. In courtenay Eclipse giving them a 10 star recommendation again thanks for making a lady special ❤️
yesterday when i was shopping it took the lady who was working at the time 30 minutes to notice i was there. she only focused on one person even though there was 3 more of us in there (i didn’t recognize her so she’s probably new). she seemed to know this person personally, please don’t let friends distract you from helping other customers, i understand the desire to just focus on one person but you can’t do that when you’re working alone. i’m not sure what happened in the last year, but the customer service has gone very downhill. there is only 2 people who have properly greeted me when i walk into the store are Dawn and Cheyenne. everyone else either never acknowledge me, or it takes them almost 30 minutes to notice i’m even there. a big thank you to Dawn and Cheyenne for always being on top of things and making sure everyone is taken care of, you guys are amazing!!! the rest of the girls are very nice when they do eventually help you, but it takes them a very long time to do so, i’m sure that with more training they will be amazing. edit: give cheyenne a raise, she deserves it :)
Was shopping with my daughter, and anything l picked out was a no.. The young lady who was working there asked if she could help. I said yes please, “tell my daughter this is so nice and you think she should try it in.” Boom! Left with a nice outfit to wear as a guest to grad! Saved us hours, and it turned out to be a favourite.
Always a great experience with honest, positive, and kind feedback. Very knowledgeable staff!