Eclipse

2751 Cliffe Ave, Courtenay, BC V9N 2L8, Canada

About Eclipse

3.9 / 5

from reviews

    Abby Lundquist
    -
    April 11, 2024

    yesterday when i was shopping it took the lady who was working at the time 30 minutes to notice i was there. she only focused on one person even though there was 3 more of us in there (i didn’t recognize her so she’s probably new). she seemed to know this person personally, please don’t let friends distract you from helping other customers, i understand the desire to just focus on one person but you can’t do that when you’re working alone. i’m not sure what happened in the last year, but the customer service has gone very downhill. there is only 2 people who have properly greeted me when i walk into the store are Dawn and Cheyenne. everyone else either never acknowledge me, or it takes them almost 30 minutes to notice i’m even there. a big thank you to Dawn and Cheyenne for always being on top of things and making sure everyone is taken care of, you guys are amazing!!! the rest of the girls are very nice when they do eventually help you, but it takes them a very long time to do so, i’m sure that with more training they will be amazing. edit: give cheyenne a raise, she deserves it :)

    Ro
    -
    May 15, 2023

    I came in here needing to find new clothes after gaining weight over the past year. The other clothing stores I’d been to people were rude or uninterested in assisting me. Cheyenne B. completely changed the experience for me and took the time to actually help me out and give options with the little information I gave her. Thank you so much Cheyenne for helping me have a positive experience. You have no idea how much it has helped me.

    Aerin Queenan
    -
    August 30, 2022

    I went here a couple weeks ago in need of a dress very last minute. I walked in and told the girls working what I needed and that I was on a time limit. Abby and Chayanne (I know I butchered that spelling girl I'm sorry) were extremely helpful and chatty. They not only helped me find the perfect dress (which took a beating at the club but held up AMAZINGLY) they also gave me a very positive experience at this location and this has now become my go to place for nice dresses for any occasion. the selection was really good and the prices were okay, but nothing outrageous. I wish they was more plus size accommodating but they still had dresses that fit my body type. When I was in and out of the change room the girls were more than excited to hype me up and make me feel good in my new dress. I left the store feeling confident in my body and confident I made the right decision in my dress. Thanks girls very much for the help!

    Tailer W
    -
    May 14, 2022

    Very soft, comfortable, mostly stretchy clothing. Great prices too and they always have amazing deals. First clothing store in the valley that I find something I like every time I go. Friendly staff. Sweet young lady working there maybe doesn't understand that women my size can't wear body con dresses but she was very helpful nonetheless, and if I wasn't so chunky I would have probably bought the skinny girl stuff she showed me! I will be back

    Kerry S
    -
    December 19, 2021

    Christmas shopping for a gift for my wife twice this last week in the Driftwood Mall and had the same great salesperson help me out. I did not catch her name but she wore a red checked long shirt/top. Guys need help in these matters and she was awesome. I will be back in February for my wife's B'Day.

    Eclipse

    Our Address

    2751 Cliffe Ave, Courtenay, BC V9N 2L8, Canada

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