Cody was initially very responsive and pleasant to work with. Unfortunately, I can't recommend him because he didn’t complete the job as agreed. He doesn’t write anything down, and if you’re not constantly reminding him of the details in the quote, important items will be overlooked. While the subcontractors were excellent, it's disappointing they have to be part of this review. Cody was extremely busy but always replied to my texts promptly. What was supposed to be a four-day project ended up taking two weeks. On the final day, he came to finish the remaining tasks, and we were relieved to have our home back. After paying the invoice online that same day, we noticed he had forgotten to remove a couple of old pipes under our vanity. When I contacted him, he admitted he had 'completely blanked on cutting those off' and promised to return to fix it and collect a ladder he had left behind. That was over a week ago, and despite multiple texts, an email, and a voicemail, we haven’t heard back. There has been no attempt to complete the job. I’m writing this review because I rely on honest reviews when hiring locally, and I believe others should be aware of what to expect when working with Eli & Sons.
Jonathan King
-
June 21, 2024
Cody seemed like a great guy when he showed up for a job before a real estate sale, he made promises to connect with the city about potential permits needed for the job. Unfortunately after the site visit he did no connect with the city, and after several follow up emails he did not respond. I called him several days later and he claimed he did not know what I was talking about! This whole process put selling my property in jeopardy.
The guy might be a good plumber but needs some skills in running his business.
Chelsea Brown
-
July 14, 2023
Eli and Sons helped us resolve a plumbing issue in our house within 24 hours. They had actually offered to come right away, but as it wasn’t an emergency the next day was fine. They were friendly, fast, efficient and fairly priced. 10/10 would recommend.
Paige Farwell
-
June 19, 2023
We had Eli & Sons come out for an emergency water main break and broken sewer line in the same week. They were quick, professional and have been great to work with. Thanks to Cody and his crew we could remain living in our house with minimal distruption to our services. Highly recommend!!
Brenna Burvill
-
May 05, 2023
I highly recommend Eli & Sons. I have had 4 experiences with Cody and all of them were beyond excellent. He is professional, highly skilled, communicative and responsive. He saved me when I was taking care of my neighbours home and they had a very serious flood. I am still unsure of how he got there so quickly but his fast action saved us and prevented further damage. Then again when I had my own leak which prompted me to have him install a smart home automatic water shutoff. Today he made time in his busy schedule to install my dishwasher so I wouldn't be without one this weekend. Very grateful for his help and will continue to use and highly recommend Eli & Sons.
Our Address
2451 Dakota Pl, Comox, BC V9M 0B9, Canada
Claim Listing: Eli & Sons Plumbing and Heating
Please Login or Register an Account to Claim Listing
Cody was initially very responsive and pleasant to work with. Unfortunately, I can't recommend him because he didn’t complete the job as agreed. He doesn’t write anything down, and if you’re not constantly reminding him of the details in the quote, important items will be overlooked. While the subcontractors were excellent, it's disappointing they have to be part of this review. Cody was extremely busy but always replied to my texts promptly. What was supposed to be a four-day project ended up taking two weeks. On the final day, he came to finish the remaining tasks, and we were relieved to have our home back. After paying the invoice online that same day, we noticed he had forgotten to remove a couple of old pipes under our vanity. When I contacted him, he admitted he had 'completely blanked on cutting those off' and promised to return to fix it and collect a ladder he had left behind. That was over a week ago, and despite multiple texts, an email, and a voicemail, we haven’t heard back. There has been no attempt to complete the job. I’m writing this review because I rely on honest reviews when hiring locally, and I believe others should be aware of what to expect when working with Eli & Sons.
Cody seemed like a great guy when he showed up for a job before a real estate sale, he made promises to connect with the city about potential permits needed for the job. Unfortunately after the site visit he did no connect with the city, and after several follow up emails he did not respond. I called him several days later and he claimed he did not know what I was talking about! This whole process put selling my property in jeopardy. The guy might be a good plumber but needs some skills in running his business.
Eli and Sons helped us resolve a plumbing issue in our house within 24 hours. They had actually offered to come right away, but as it wasn’t an emergency the next day was fine. They were friendly, fast, efficient and fairly priced. 10/10 would recommend.
We had Eli & Sons come out for an emergency water main break and broken sewer line in the same week. They were quick, professional and have been great to work with. Thanks to Cody and his crew we could remain living in our house with minimal distruption to our services. Highly recommend!!
I highly recommend Eli & Sons. I have had 4 experiences with Cody and all of them were beyond excellent. He is professional, highly skilled, communicative and responsive. He saved me when I was taking care of my neighbours home and they had a very serious flood. I am still unsure of how he got there so quickly but his fast action saved us and prevented further damage. Then again when I had my own leak which prompted me to have him install a smart home automatic water shutoff. Today he made time in his busy schedule to install my dishwasher so I wouldn't be without one this weekend. Very grateful for his help and will continue to use and highly recommend Eli & Sons.