I recently had the pleasure of working with Melanie at Grahams Jewellers to design a custom engagement ring, and I couldn't be happier with the experience and the final product.
From the moment I walked into the store, I was greeted by a warm and welcoming atmosphere. The staff were incredibly knowledgeable and attentive, taking the time to understand my vision for the ring. Their expertise was evident, and I felt confident in their recommendations.
Once the ring was completed, I was amazed by the craftsmanship. The attention to detail was impeccable, and the final product exceeded my expectations. It sparkled beautifully, and my partner was absolutely astonished when I proposed.
Overall, I highly recommend Grahams Jewellers for anyone looking to create a custom engagement ring. Their commitment to quality, personalized service, and stunning designs make them a standout choice. I’ll definitely return for future jewelry needs!
The Prepman
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January 17, 2026
Kudos to all the staff. Very good service including call backs and fair pricing on my gold repairs. Thank you.
chris simpson
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February 07, 2026
Massive Rave to Graham's Jewellers in Courtenay
They got my watch all fixed up and even helped with the upgrade of a new metal strap
Many thanks to Greg and his staff.
You have a customer for life.
Chris
Robyn
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December 11, 2025
My fiancé and I recently visited the store to look for wedding rings. He was hoping to design a yellow-gold custom band with a pigeon blood ruby. We provided all our information and details about what we were looking for, but unfortunately the experience felt dismissive from the start. We were looked at as though we didn’t belong there, and we weren’t allowed to try on rings like we have been able to in other stores. When I showed my engagement ring, the associate brushed it off. We also never received the follow-up email or call we were told to expect.
It’s disappointing, as we came in ready to make a purchase. Thankfully, during our trip to Thailand we found exactly what we were looking for.
We will be going elsewhere to have our ring made.
K Forin
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August 16, 2025
We walked in off the street while window shopping with 3 teenage kids. The owner Mr. Chadwick, treated us like gold even though we didn’t purchase anything. What a welcoming vibe from a locally owned shop. I highly recommend this store for customer service alone. They also have a large variety of rings and other jewelry and the option for customized rings.
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261 5th St, Courtenay, BC V9N 1J5, Canada
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I recently had the pleasure of working with Melanie at Grahams Jewellers to design a custom engagement ring, and I couldn't be happier with the experience and the final product. From the moment I walked into the store, I was greeted by a warm and welcoming atmosphere. The staff were incredibly knowledgeable and attentive, taking the time to understand my vision for the ring. Their expertise was evident, and I felt confident in their recommendations. Once the ring was completed, I was amazed by the craftsmanship. The attention to detail was impeccable, and the final product exceeded my expectations. It sparkled beautifully, and my partner was absolutely astonished when I proposed. Overall, I highly recommend Grahams Jewellers for anyone looking to create a custom engagement ring. Their commitment to quality, personalized service, and stunning designs make them a standout choice. I’ll definitely return for future jewelry needs!
Kudos to all the staff. Very good service including call backs and fair pricing on my gold repairs. Thank you.
Massive Rave to Graham's Jewellers in Courtenay They got my watch all fixed up and even helped with the upgrade of a new metal strap Many thanks to Greg and his staff. You have a customer for life. Chris
My fiancé and I recently visited the store to look for wedding rings. He was hoping to design a yellow-gold custom band with a pigeon blood ruby. We provided all our information and details about what we were looking for, but unfortunately the experience felt dismissive from the start. We were looked at as though we didn’t belong there, and we weren’t allowed to try on rings like we have been able to in other stores. When I showed my engagement ring, the associate brushed it off. We also never received the follow-up email or call we were told to expect. It’s disappointing, as we came in ready to make a purchase. Thankfully, during our trip to Thailand we found exactly what we were looking for. We will be going elsewhere to have our ring made.
We walked in off the street while window shopping with 3 teenage kids. The owner Mr. Chadwick, treated us like gold even though we didn’t purchase anything. What a welcoming vibe from a locally owned shop. I highly recommend this store for customer service alone. They also have a large variety of rings and other jewelry and the option for customized rings.