Great service, friendly people. We were visiting Courtenay and my husband accidentally stepped on his glasses. We dropped in and were able to get his glasses repaired in less than 15 minutes and there was no charge. They were rock stars ⭐️ Thank you so much. 👍🏼
JP Khayat
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July 27, 2024
Friendly and knowlegeable staff. The service is courteous, and the eyewear consultant take all the time needed to go through options and understand your needs. I highly recommend this practice!
CR Prodigy
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July 26, 2024
Excellent service and Dr. Mitchell Bunn did and crew did a fantastic job with my Eye exam. Explained me everything and gave me all the instructions. Could recommend 100%
Simone Cook
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April 21, 2024
Disappointed! My husband and I drove down from Campbell River to see Iris Courtenay’s store collection. We both required glasses and we spent about an hour in the store. Primarily focused on my husband trying different styles of glasses and taking photos of our picks. The technician who helped us was very helpful and kind. My husband gave our personal details to the technician to save his selections on his existing file. His last pair of glasses were purchased at this store. As we were getting ready to leave I proceeded to put my glasses back into my purse. At that moment another sales associate working in the store walked up to me and informed me to take my glasses out of my purse to ensure I did not steal them. I was shocked and insulted by this accusation. I was frustrated by her inability to analyze that situation appropriately. Through my discussion with her she ensured that she did not call me a criminal however if you walk up to me and ask if my glasses in my purse are not stollen then you whole heartedly are insinuating criminal behaviour . Clearly we will no longer support this store and we will save our time and money to shop elsewhere. An absolute damper to our day.
Rebecca
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August 14, 2024
Great customer service. Fixed my glasses. Nice selection of high end brand names. Beautiful lenses.
Our Address
1599 Cliffe Ave Unit 7, Courtenay, BC V9N 2K6, Canada
Claim Listing: IRIS Optometrists and Opticians
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Great service, friendly people. We were visiting Courtenay and my husband accidentally stepped on his glasses. We dropped in and were able to get his glasses repaired in less than 15 minutes and there was no charge. They were rock stars ⭐️ Thank you so much. 👍🏼
Friendly and knowlegeable staff. The service is courteous, and the eyewear consultant take all the time needed to go through options and understand your needs. I highly recommend this practice!
Excellent service and Dr. Mitchell Bunn did and crew did a fantastic job with my Eye exam. Explained me everything and gave me all the instructions. Could recommend 100%
Disappointed! My husband and I drove down from Campbell River to see Iris Courtenay’s store collection. We both required glasses and we spent about an hour in the store. Primarily focused on my husband trying different styles of glasses and taking photos of our picks. The technician who helped us was very helpful and kind. My husband gave our personal details to the technician to save his selections on his existing file. His last pair of glasses were purchased at this store. As we were getting ready to leave I proceeded to put my glasses back into my purse. At that moment another sales associate working in the store walked up to me and informed me to take my glasses out of my purse to ensure I did not steal them. I was shocked and insulted by this accusation. I was frustrated by her inability to analyze that situation appropriately. Through my discussion with her she ensured that she did not call me a criminal however if you walk up to me and ask if my glasses in my purse are not stollen then you whole heartedly are insinuating criminal behaviour . Clearly we will no longer support this store and we will save our time and money to shop elsewhere. An absolute damper to our day.
Great customer service. Fixed my glasses. Nice selection of high end brand names. Beautiful lenses.