CARPET CLEANING: Kevyn did a great job on my carpets and I'm pleased with that service. 5 stars for it. They quoted me $700 for it, which was to include both up and down, but he didn't end up doing the downstairs. He did throw in cleaning of my area rug instead though, so I'm okay with that.
CLEANING CREW: I won't go into all of the drama, but will just say this job did not meet my expectations. They also quoted me a rate of $120/hr for three workers. They only sent two. Wife tells me this morning (unsolicited) that they'll reduce the price to $100/hr because there was one less. Husband this afternoon says he's the owner of the company and wife doesn't have the authority to change the rate and bills me the full amount.
They were supposed to send me a written quote but did not. He tells me we made a deal in my kitchen (which we did, but they were supposed to Email me a quote). I thought they quoted me a total of $2000 for carpet cleaning and house cleaning. He tells me today it was $2000 for housecleaning on top of the $700 for carpet cleaning. We will never know what it really was because I was stupid and allowed the work to proceed without GETTING THE QUOTE IN WRITING.
PRO TIP: Get your quote IN WRITING.
In case you missed that: GET YOUR QUOTE IN WRITING. DO NOT MISS THIS STEP.
I paid the full bill - but this will be my last time dealing with KMP. Which actually makes me sad, because I liked this couple a lot when they came to do an on-site consultation.
Stephen Peterson
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April 01, 2023
I dealt directly with Kevyn. He was very easy to work with and very accommodating of my schedule. He did an excellent and quick job of an entire floor of a house that was carpeted as well as a set of stairs. Unlike previous people I have hired, the area was mostly dry immediately following his work, and was totally dry by the end of the day.
The value is good, it cost slightly more than we discussed over text, but I had never thought about taxes. I would use him again, and recommend him to all who might need this type of work. He seemed to be an expert on what I needed and I am happy with the results.
Luke Wendover (Luukix)
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August 13, 2023
Fantastic service! My dog had an accident in my van, and I contacted KMP services to come do a deep clean and they fit me in that night!
Super friendly, welcoming, and professional. Great with my dogs, and overall a really good group of people.
Angie M
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March 25, 2023
Mimi and Kevyn are amazing!! And little P too. We worked together from the beginning estimate to finding a day that worked for us. I got sick, they happily rescheduled. So my couch was previously owned, by teenage boys so I had it cleaned. I honestly thought the couch was grey. Turns out it's a lovely dark tan and no longer smells of whatever caused it to seem Grey. My carpets are next and I am excited to also employ Mimis house cleaning skills as well. Amazing young local couple building a family business!!!
Angie Kennedy
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March 17, 2023
I wish I could give them 10 stars. Amazing family owned and operated business. My go to carpet cleaners and house keepers. I have had my house cleaned multiple times by the business owners and they’re pleasant, professional and fast. Brought all their own supplies and made my house sparkle. Will be using them from now in.
Our Address
7939 N Island Hwy, Black Creek, BC V9J 1G8, Canada
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CARPET CLEANING: Kevyn did a great job on my carpets and I'm pleased with that service. 5 stars for it. They quoted me $700 for it, which was to include both up and down, but he didn't end up doing the downstairs. He did throw in cleaning of my area rug instead though, so I'm okay with that. CLEANING CREW: I won't go into all of the drama, but will just say this job did not meet my expectations. They also quoted me a rate of $120/hr for three workers. They only sent two. Wife tells me this morning (unsolicited) that they'll reduce the price to $100/hr because there was one less. Husband this afternoon says he's the owner of the company and wife doesn't have the authority to change the rate and bills me the full amount. They were supposed to send me a written quote but did not. He tells me we made a deal in my kitchen (which we did, but they were supposed to Email me a quote). I thought they quoted me a total of $2000 for carpet cleaning and house cleaning. He tells me today it was $2000 for housecleaning on top of the $700 for carpet cleaning. We will never know what it really was because I was stupid and allowed the work to proceed without GETTING THE QUOTE IN WRITING. PRO TIP: Get your quote IN WRITING. In case you missed that: GET YOUR QUOTE IN WRITING. DO NOT MISS THIS STEP. I paid the full bill - but this will be my last time dealing with KMP. Which actually makes me sad, because I liked this couple a lot when they came to do an on-site consultation.
I dealt directly with Kevyn. He was very easy to work with and very accommodating of my schedule. He did an excellent and quick job of an entire floor of a house that was carpeted as well as a set of stairs. Unlike previous people I have hired, the area was mostly dry immediately following his work, and was totally dry by the end of the day. The value is good, it cost slightly more than we discussed over text, but I had never thought about taxes. I would use him again, and recommend him to all who might need this type of work. He seemed to be an expert on what I needed and I am happy with the results.
Fantastic service! My dog had an accident in my van, and I contacted KMP services to come do a deep clean and they fit me in that night! Super friendly, welcoming, and professional. Great with my dogs, and overall a really good group of people.
Mimi and Kevyn are amazing!! And little P too. We worked together from the beginning estimate to finding a day that worked for us. I got sick, they happily rescheduled. So my couch was previously owned, by teenage boys so I had it cleaned. I honestly thought the couch was grey. Turns out it's a lovely dark tan and no longer smells of whatever caused it to seem Grey. My carpets are next and I am excited to also employ Mimis house cleaning skills as well. Amazing young local couple building a family business!!!
I wish I could give them 10 stars. Amazing family owned and operated business. My go to carpet cleaners and house keepers. I have had my house cleaned multiple times by the business owners and they’re pleasant, professional and fast. Brought all their own supplies and made my house sparkle. Will be using them from now in.