Ok I have used these guys twice to get a package from Nanaimo to c river they do it for a very reasonable price they’re on time and I’d recommend them 100%. I can’t understand the negative reviews on here and frankly I don’t believe them. I have no problem in recommending these guys at all. The dispatcher was more than friendly Also, the comment below me, Steve, if you look at his reviews, they’re all one star even legal law firms makes it very unfair to businesses when you have keyboard warriors like that
The dispatcher is rude at best. One of their drivers always gets the order wrong.. a Russian fellow we believe. The other day he arrived with the wrong order got us to pay for it the never returned with the correct order. Never returned it to the store. Now we are out the money and the order. Management refusing to help. Thinking about calling their bond company and insurance... Do like the RCMP.. did none of the items were none of the items were returned to store... The RCMP will confirm... This fact . I know most of your driver's personally why would I be rude to people I like and like me? The Russian driver walked off with my ham that I paid for. It's as simple as that. That is theft. No other word for it. What your driver walked off with was a $38 ham And the receipt... Leaving me stuck with the wrong order that couldn't be returned because he has the receipt My neighbor just placed an order driver walked driver walked off driver with your company once again theyp got it wrong your dispatcher didn't pay attention to his order.
Today Kyte was used by the airport to deliver a lost Air Canada bag to the owner, my neighbour down the road. Not only did they deliver the wrong suitcase, they brought it to the wrong house, and they didn’t even walk the extra 10 feet to the gate where there is a covered porch. They left the packed suitcase in the snow a foot from the road. Wrong house, wrong suitcase, terrible work ethic. Absolutely terrible!
I live in Victoria and forgot my brand new iPad Pro on my flight that landed in Vancouver. I tracked it on the “find my” app and it showed that it had ended up at the Campbell river airport. The flight crew didn’t find it at first and I was so stressed. They had another look and thankfully found it. I was so happy but, they aren’t able to mail it to me or package it for Fedex etc. So I called Kyte delivery, it was so easy, dispatch was friendly and it was delivered to me in Victoria the following day. Excellent experience, I would recommend them in a heartbeat. Thank you!
I was just looking for the Kyte phone number and noticed some bad reviews so I wanted to comment. Kyte does a good job at delivering and the drivers have all been very nice and accommodating. Sometimes they are behind but they’ve had a lack of drivers. Dispatch are usually nice. I appreciate this service & people could be a bit more understanding if they can’t meet times sometimes. They depend on a workforce & are affected by bad weather as well. Appreciate what we have here, people! A good convenient service!
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