Stop telling me it’s the wrong address. Amazon don’t deliver to a PO Box. Poor customer service. Extremely poor. I don’t know what’s happening to that location. I’d love to get an old fashion customer service at the Post office. They should start smiling more or they’d soon be replace by an AI robot. Is it a staff issue or does it come from above them? Who knows.
Wade Kropelin
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June 19, 2020
I stopped by the Comox BC Post Office located next to the 19 Wing Comox RCAF base today. I left feeling like Canada Post is a third rate government run waste of resources. I don't often use this post office as it is a little out of the way, but there is never a long wait. Today, a single older lady employee was there to help. I asked to mail a cylindrical parcel \to Manitoba, she was not very helpful, and insisted that I write the address on the cylinder. I did, but asked if there was not a label that I write the address on, she just said no. Then she weighed measured and charged me an surcharge because it was a cylinder. I asked why, she just said "because! I don't know". I left it at that. Well she measured it lengthwise and width wise. The diameter she multiplied by 2. So I guess that takes care of a box that measures the same width and height as the diameter, but the cylinder surcharge? This was not on the Canada Post website as I per-calculated the charges before going. So, not happy with either the employee's attitude, and service, nor with Canada Post's lack of cylinder calculation on their website.
Ellen Oback
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August 28, 2019
Pro: not busy, which is great
Con: employees here are quite rude and unwelcoming. I always feel uncomfortable coming in here.
D F
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September 23, 2020
The most ignorant uneducated staff who don't have a clue what they're even doing. Rude as hell staff.
Jessica Macedo
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October 18, 2023
Absolutely rude every single time
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1625 Military Row #7, Lazo, BC V0R 2K0, Canada
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Stop telling me it’s the wrong address. Amazon don’t deliver to a PO Box. Poor customer service. Extremely poor. I don’t know what’s happening to that location. I’d love to get an old fashion customer service at the Post office. They should start smiling more or they’d soon be replace by an AI robot. Is it a staff issue or does it come from above them? Who knows.
I stopped by the Comox BC Post Office located next to the 19 Wing Comox RCAF base today. I left feeling like Canada Post is a third rate government run waste of resources. I don't often use this post office as it is a little out of the way, but there is never a long wait. Today, a single older lady employee was there to help. I asked to mail a cylindrical parcel \to Manitoba, she was not very helpful, and insisted that I write the address on the cylinder. I did, but asked if there was not a label that I write the address on, she just said no. Then she weighed measured and charged me an surcharge because it was a cylinder. I asked why, she just said "because! I don't know". I left it at that. Well she measured it lengthwise and width wise. The diameter she multiplied by 2. So I guess that takes care of a box that measures the same width and height as the diameter, but the cylinder surcharge? This was not on the Canada Post website as I per-calculated the charges before going. So, not happy with either the employee's attitude, and service, nor with Canada Post's lack of cylinder calculation on their website.
Pro: not busy, which is great Con: employees here are quite rude and unwelcoming. I always feel uncomfortable coming in here.
The most ignorant uneducated staff who don't have a clue what they're even doing. Rude as hell staff.
Absolutely rude every single time