This is unreal!!!
Ordered take-out to go and for some reason the staff asked if I need a bag, I point to my tote grocery bag and said I have this.
Order then comes on a tray with fries all spilled on it. I tell the girl "I said take-out" she then say's "you didn't order a bag", I reply "can I get a bag, I thought he meant to carry it all"...she follows up with "you didn't order one".
So I had to proceed and dump all the fries and loose fries and burger in my open grocery tote bag, while she watched....SHAME ON THIS PLACE!!!
Pida B
-
September 29, 2025
5 stars to Adam working here today around 130pm. This poor guy was obviously done with crap customers and it was busy, and there were crap customers! I asked how your day was. You said... Busy.. I said I could see that it was... you needed a break and held yourself great. Keep going Adam. You got this. I hope you made it through your day!! :)
Val Campbell
-
August 20, 2024
Two times to get a burger done correctly. First time it was cold , then put mustard on the burger when requested not to (allergic). After all said and done, left establishment without my meal. This doesn’t include the 10min wait time i first initially waited. Better training and management needed
Danny Usher
-
May 17, 2024
My son and I went in just before 7pm on May 16th. Stood there for almost 5 minutes at the till. Not a single employee even so much as acknowledged us. The Filipino woman was less than 3 feet from us, refused to make contact. Don’t bother even saying a simple, “I’ll be right with you.” Nothing. Remember when McDonalds had good service? We finally left without getting anything because they were so rude.
B. O.
-
November 04, 2024
You know every single restaurant in courtenay provides you some way to carry your food out of the store, without demanding payment for packaging.
If like to add that the uncharged for the bag is just a cash grab.
When ordering bags in bulk like McDonald's does they cost approximately $0.02 per bag.
The uncharged is 12 times higher than the cost of the bag.
This is a horrible way to make extra money. Again NO OTHER restaurants in the valley charge their customers for take out containers. And here it's just a 3 penny paper bag.
SHAME ON YOU.
Our Address
3199 Cliffe Ave, Courtenay, BC V9N 2L9, Canada
Claim Listing: McDonald’s
Please Login or Register an Account to Claim Listing
This is unreal!!! Ordered take-out to go and for some reason the staff asked if I need a bag, I point to my tote grocery bag and said I have this. Order then comes on a tray with fries all spilled on it. I tell the girl "I said take-out" she then say's "you didn't order a bag", I reply "can I get a bag, I thought he meant to carry it all"...she follows up with "you didn't order one". So I had to proceed and dump all the fries and loose fries and burger in my open grocery tote bag, while she watched....SHAME ON THIS PLACE!!!
5 stars to Adam working here today around 130pm. This poor guy was obviously done with crap customers and it was busy, and there were crap customers! I asked how your day was. You said... Busy.. I said I could see that it was... you needed a break and held yourself great. Keep going Adam. You got this. I hope you made it through your day!! :)
Two times to get a burger done correctly. First time it was cold , then put mustard on the burger when requested not to (allergic). After all said and done, left establishment without my meal. This doesn’t include the 10min wait time i first initially waited. Better training and management needed
My son and I went in just before 7pm on May 16th. Stood there for almost 5 minutes at the till. Not a single employee even so much as acknowledged us. The Filipino woman was less than 3 feet from us, refused to make contact. Don’t bother even saying a simple, “I’ll be right with you.” Nothing. Remember when McDonalds had good service? We finally left without getting anything because they were so rude.
You know every single restaurant in courtenay provides you some way to carry your food out of the store, without demanding payment for packaging. If like to add that the uncharged for the bag is just a cash grab. When ordering bags in bulk like McDonald's does they cost approximately $0.02 per bag. The uncharged is 12 times higher than the cost of the bag. This is a horrible way to make extra money. Again NO OTHER restaurants in the valley charge their customers for take out containers. And here it's just a 3 penny paper bag. SHAME ON YOU.