McDonald’s

444 Lerwick Rd #800, Courtenay, BC V9N 0A9, Canada

About McDonald’s

3.1 / 5

from reviews

    Aaron Schmidt
    -
    January 06, 2024

    What the heck guys? Just got home from my drive through order and my junior chicken doesn’t have the bottom bun?!? I can’t make this up. Jokes on me I guess, I should’ve clued in and checked it before I drove off when I saw the guy in front of me hand his bag back twice lol I went back today and got a quarter pounder. “Yes, it comes with pickles, onions and cheese, we just don’t specify how much” So done with McDonald’s, overpriced as heck, even if you didn’t have a smart alec making the burgers.

    Jay G
    -
    April 11, 2024

    I LOVE MY CARAMEL ICED COFFEE! However last Sunday after church (10am) we decided to have breakfast at Mcdonalds at this location where we ordered 4 sets of meals for the whole family when they messed up my iced coffee. This one was bitter and i thought it just needed more cream but i also could not taste the caramel because of the bitterness of the coffee. I went back to ask for more cream, so this manager who was also taking orders both in front and drive thru game me a couple of those mini containers. But then when i added it in, it was still too bitter and I also thought there was no caramel syrup in it, so i went back to ask for more cream and caramel syrup to add to my drink. What this Male Asian Manager did got me frustrated because not only he did not give me any syrup, he was just not paying attention to my concern and just handed me the cream and turned his back. So then i added the cream and was still unsatisfied of the taste but because i was already pissed i asked my wife to come back to the counter to ask to add more syrup in it. What happened next pissed me even more, she came back with the iced coffee having too much syrup now and was told NEXT TIME if she needs to have more syrup we should be paying for it cuz its not free. Yes, i understand that part where there was a charge if we needed more syrup but for our case we could not feel the sugar in it, even after telling him that he just told me "No sir, i asked the one who made it and they said they added syrup in it!" Damn! if only my kids were not with me i swear!!!!!.So i kept my cool and just walked out completely shocked of what i just heard. If i had known, i would have asked him to taste the iced coffee first it was the regular taste for an iced coffee so he could not tell that to my face in front of other customers. Great customer service coming straight from the manager! Just great! You don't deserve to be a manager, i did not get your name but ill make sure ill add it in here next time i would pass by, nope not ordering from your store again!

    Angel
    -
    February 22, 2024

    Went and got drive thru from this location 3 times this week for breakfast or lunch. Each and every time, they handed me coffee where the lid’s hole would line up right over the cup’s seam. So every sip, the coffee leaks. I thought it was a fluke the first time, but all three visits?! Very frustrating and hot when you’re on the go.

    Phil Gray
    -
    January 28, 2023

    How hard is it to get an order right when you have a label saying what it is. This is the second time that this has happened. If you can't read a label or screen saying what the customer ordered, maybe you need an easier job. Friggin' place doesn't answer their phones either.

    Dan Davey
    -
    February 22, 2024

    This is McDonalds. Their food quality is the lowest of the fast food restaurants. The building and staff are nice. Ultimately, we all go their for the food which is, lets face it... McDonalds. Also, prices have gone up so much it isn't even the cheap option any longer!

    McDonald’s

    Our Address

    444 Lerwick Rd #800, Courtenay, BC V9N 0A9, Canada

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