I had some pants ordered & was told it would be 5-10 days before they were delivered.
I got them in 3 days!
Also very happy with the service I got when I was in the store. 😊😊
eleanor dsantos
-
July 31, 2024
Very good customer, with all the ladies working
Ronalee Gorrie
-
October 02, 2023
Yesterday I had a wonderful experience with all the staff at Penningtons in Courtenay. The ladies there went out their way to find me the perfect rain coat that I wanted. I had tried several other stores, but then I drove to Courtenay from Parksville. I really appreciated their suberb customer service and look forward to receiving the Coat that they ordered for me. I will definitely go back there on my next trip to Courtenay.
Marina Williams
-
July 23, 2022
Super disappointed in the customer service. I just left there after walking around for 15 mins looking at many different styles. We were not greeted when we walked in, we weren’t acknowledged at all or asked if we needed anything. They just talked to each other and it was honestly like we weren’t even there they were standing by the check out the whole time. I was going to spent at least a few hundred dollars but had a budget of $500. Sucks that online would have been better service :( but instead we are headed next door to reitmans.
Robyn Berry
-
May 26, 2020
I'm giving 5 stars because the customer service is excellent and the store has made a real effort to allow for social distancing.
However, some of the customers have zero respect for these efforts.
Today there was a woman in line ahead of me constantly stepping back into my space. While waiting she kept trying different berets in her hair, and she touched almost every set of earrings displayed.
Most people were not wearing masks and were not following the floor arrows.
I think I will start making my purchases online only.
Our Address
3175 Cliffe Ave, Courtenay, BC V9N 2L9, Canada
Claim Listing: Penningtons
Please Login or Register an Account to Claim Listing
I had some pants ordered & was told it would be 5-10 days before they were delivered. I got them in 3 days! Also very happy with the service I got when I was in the store. 😊😊
Very good customer, with all the ladies working
Yesterday I had a wonderful experience with all the staff at Penningtons in Courtenay. The ladies there went out their way to find me the perfect rain coat that I wanted. I had tried several other stores, but then I drove to Courtenay from Parksville. I really appreciated their suberb customer service and look forward to receiving the Coat that they ordered for me. I will definitely go back there on my next trip to Courtenay.
Super disappointed in the customer service. I just left there after walking around for 15 mins looking at many different styles. We were not greeted when we walked in, we weren’t acknowledged at all or asked if we needed anything. They just talked to each other and it was honestly like we weren’t even there they were standing by the check out the whole time. I was going to spent at least a few hundred dollars but had a budget of $500. Sucks that online would have been better service :( but instead we are headed next door to reitmans.
I'm giving 5 stars because the customer service is excellent and the store has made a real effort to allow for social distancing. However, some of the customers have zero respect for these efforts. Today there was a woman in line ahead of me constantly stepping back into my space. While waiting she kept trying different berets in her hair, and she touched almost every set of earrings displayed. Most people were not wearing masks and were not following the floor arrows. I think I will start making my purchases online only.