Been to this station twice in 6 months. Both time they had pump issues. This time around tap doesn't work since June because of a cyber attack, so I am told. That's fair. But, put up signs. There are no signs. I do not leaving bad reviews, but this is poor customer service at a self serve, it not asking for much. Hope you do better. Respectfully.
Vivek Alby
-
June 26, 2022
I've been a regular customer of this place for almost two years. Always get my gas and smokes from this place. People have been really friendly and with a top notch service. But I had a few bad experiences and apparently it was all from the same person. My friend and I was at the place yesterday (June 24th 2022) at around 11:15pm. We bought cigarettes from the place and after we made the payment(it was a card payment), he asked for the ID which we were not carrying. We asked for the refund which he denied. I also suggested him to do a cash refund which he denied as well. Later he gave the smokes to us and he asked us not to go back to the place. He was very rude to us. I don't know why he's been doing this. Otherwise this is the place I prefer to go over the other places.
Sonja Larsen
-
June 30, 2021
Absolutely horrible customer service this trip. The woman was rude, not wearing a mask over nose while being rude and no greeting or polite goodbye. This is not the service I used to receive when I used to live closer to this gas station and used it for every fill. I would recommend using another location if needing to go into the store and not just get gas.
Rashim Prabhakar
-
March 06, 2020
Greg is a very good employee. I went last night to fill some air in my tyres. This was the first time i was ever gonna do and couldn't figure out how to do it. After so many tries when i finally gave up and was about to go he came to and asked if he could help. He went beyond his customer service coz he could have just ignore me. But no he made sure i as a customer was satisfied with his service. I really want him to get the recognition.
Anna Maria Beks
-
December 20, 2019
Lots of space to pay & fuel up from pumps & go and easy access. Good place to pick up & drop of people too. Store has good supply of a variety of products.
Our Address
1723 Cliffe Ave, Courtenay, BC V9N 2K7, Canada
Claim Listing: Petro-Canada
Please Login or Register an Account to Claim Listing
Been to this station twice in 6 months. Both time they had pump issues. This time around tap doesn't work since June because of a cyber attack, so I am told. That's fair. But, put up signs. There are no signs. I do not leaving bad reviews, but this is poor customer service at a self serve, it not asking for much. Hope you do better. Respectfully.
I've been a regular customer of this place for almost two years. Always get my gas and smokes from this place. People have been really friendly and with a top notch service. But I had a few bad experiences and apparently it was all from the same person. My friend and I was at the place yesterday (June 24th 2022) at around 11:15pm. We bought cigarettes from the place and after we made the payment(it was a card payment), he asked for the ID which we were not carrying. We asked for the refund which he denied. I also suggested him to do a cash refund which he denied as well. Later he gave the smokes to us and he asked us not to go back to the place. He was very rude to us. I don't know why he's been doing this. Otherwise this is the place I prefer to go over the other places.
Absolutely horrible customer service this trip. The woman was rude, not wearing a mask over nose while being rude and no greeting or polite goodbye. This is not the service I used to receive when I used to live closer to this gas station and used it for every fill. I would recommend using another location if needing to go into the store and not just get gas.
Greg is a very good employee. I went last night to fill some air in my tyres. This was the first time i was ever gonna do and couldn't figure out how to do it. After so many tries when i finally gave up and was about to go he came to and asked if he could help. He went beyond his customer service coz he could have just ignore me. But no he made sure i as a customer was satisfied with his service. I really want him to get the recognition.
Lots of space to pay & fuel up from pumps & go and easy access. Good place to pick up & drop of people too. Store has good supply of a variety of products.