This is a ⭐️⭐️⭐️⭐️⭐️ STAR review for GILLIAN J, a groomer who works here, NOT petsmart the company!! She's groomed my fussy poodle multiple times and they've all been 5 star cuts! Amazing work and my dog loves her! 1st pic is before 2nd is after 😍
J B
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July 20, 2024
I brought my brand new rescue Duke into the store yesterday, 4 hours after getting him from a rough situation. He was so scared and nervous. He needed a really good bath and all the things a puppy should have. Rachel in the grooming center was AMAZING! This stranger that I'd never met took my new best friend and treated him with such care and compassion I was blown away. He was looking like a million bucks in no time. Trish from the store was patient and helpful with me as I tore through the store getting supplies and toys for this awesome little dude.
Thank you , both of you.
Duke and I will be back, often.
Ken
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January 24, 2024
We took Blu the Wonder Dog to the Courtenay PetSmart to get his nails clipped and ground down with a Dremel power tool. Max was the groomer trainee who did Blu’s nails.
Max was wonderful with Blu and nice to interact with. We wish him luck in his future when he enters the PetSmart groomers training course.
Max - thanks for taking care of our fur child.
Nikki
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July 18, 2024
Outstanding service from Ben and Alexia!!!
I went in looking for hills patte kitten food. Alexia helped me right away. When she had to go back to the till. Ben went above and beyond finding our spoiled kitten his patte food!! Thank you so much Alexia and Ben you guys are Awesome!! Next time I will make sure not to forget my glasses.
Jessica Edward
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November 17, 2022
Our pup Scout just graduated his puppy classes with Jas and we absolutely loved having her as a trainer. She was very informative and well knowledged. It was amazing to see Scout learn and progress quickly in class. She was very personable and it over-all was just a great experience, we look forward to our intermediate classes starting in December.
I'd also like to note that we had a great first time grooming experience with the groomers there as well. I can't recall who groomed Scout but they were all just smitten with our pup.
As for the customer service, always had a great experience. All staff were helpful and if we had any questions regarding what was in the best interest for Scout, they were all very helpful and made some great suggestions to give Scout the best care for success.
Thank you! 😁
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444 Lerwick Rd #700, Courtenay, BC V9N 0A9, Canada
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This is a ⭐️⭐️⭐️⭐️⭐️ STAR review for GILLIAN J, a groomer who works here, NOT petsmart the company!! She's groomed my fussy poodle multiple times and they've all been 5 star cuts! Amazing work and my dog loves her! 1st pic is before 2nd is after 😍
I brought my brand new rescue Duke into the store yesterday, 4 hours after getting him from a rough situation. He was so scared and nervous. He needed a really good bath and all the things a puppy should have. Rachel in the grooming center was AMAZING! This stranger that I'd never met took my new best friend and treated him with such care and compassion I was blown away. He was looking like a million bucks in no time. Trish from the store was patient and helpful with me as I tore through the store getting supplies and toys for this awesome little dude. Thank you , both of you. Duke and I will be back, often.
We took Blu the Wonder Dog to the Courtenay PetSmart to get his nails clipped and ground down with a Dremel power tool. Max was the groomer trainee who did Blu’s nails. Max was wonderful with Blu and nice to interact with. We wish him luck in his future when he enters the PetSmart groomers training course. Max - thanks for taking care of our fur child.
Outstanding service from Ben and Alexia!!! I went in looking for hills patte kitten food. Alexia helped me right away. When she had to go back to the till. Ben went above and beyond finding our spoiled kitten his patte food!! Thank you so much Alexia and Ben you guys are Awesome!! Next time I will make sure not to forget my glasses.
Our pup Scout just graduated his puppy classes with Jas and we absolutely loved having her as a trainer. She was very informative and well knowledged. It was amazing to see Scout learn and progress quickly in class. She was very personable and it over-all was just a great experience, we look forward to our intermediate classes starting in December. I'd also like to note that we had a great first time grooming experience with the groomers there as well. I can't recall who groomed Scout but they were all just smitten with our pup. As for the customer service, always had a great experience. All staff were helpful and if we had any questions regarding what was in the best interest for Scout, they were all very helpful and made some great suggestions to give Scout the best care for success. Thank you! 😁