Ponderosa staff recently did a sod installation for us. Their service was excellent, communication clear, came when they said they would. Sod looks amazing. I would definitely recommend this family business.
Libby Toman
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October 15, 2023
I recently ordered sod for a very small job. I found them to be punctual, professional and pleasant. I hope to have a much cleaner patio now that it has sod next to it rather than bare dirt..
Colette Debelle
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March 12, 2023
I agreed to have them install the sod for my new home. I followed their instructions for installation. Within in less than 3 months the area in the back is wet and boggy. Ponderosa Sod refuses to remedy the situation and have said that this is my fault. Save your money go elsewhere.
The assertion of Pinderosa us a complete fabrication..Their assertion that I had the incorrect soil installed is false not to mention that they themselves brought an additional 1 yard of soil that they had purchased, therefore their assertion that I had not followed their instructions is a lie. The issue isn't that things went wrong, the issue is that they refuse to stand by their workmanship when the reason there was a problem was the fault of Ponderosa, not mine.
Eric Baziel
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February 29, 2024
Great over the phone Customer experience and even better quality Sod. My back yard looks brand new!!
Brenda Binnersley
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July 13, 2020
I ordered sod last week and was soooo impressed with the quality, price and customer service! Have already ordered more. Amazing people that work with you and your schedule. Definitely will be ordering a third time!!
Our Address
5201 N Island Hwy, Courtenay, BC V9J 1S7, Canada
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Ponderosa staff recently did a sod installation for us. Their service was excellent, communication clear, came when they said they would. Sod looks amazing. I would definitely recommend this family business.
I recently ordered sod for a very small job. I found them to be punctual, professional and pleasant. I hope to have a much cleaner patio now that it has sod next to it rather than bare dirt..
I agreed to have them install the sod for my new home. I followed their instructions for installation. Within in less than 3 months the area in the back is wet and boggy. Ponderosa Sod refuses to remedy the situation and have said that this is my fault. Save your money go elsewhere. The assertion of Pinderosa us a complete fabrication..Their assertion that I had the incorrect soil installed is false not to mention that they themselves brought an additional 1 yard of soil that they had purchased, therefore their assertion that I had not followed their instructions is a lie. The issue isn't that things went wrong, the issue is that they refuse to stand by their workmanship when the reason there was a problem was the fault of Ponderosa, not mine.
Great over the phone Customer experience and even better quality Sod. My back yard looks brand new!!
I ordered sod last week and was soooo impressed with the quality, price and customer service! Have already ordered more. Amazing people that work with you and your schedule. Definitely will be ordering a third time!!