Kept saying they have tried delivering to my house on 3 different occasions but I have been home the whole time (3 different times) and there wasn’t any knock or any attempt at delivery. I then received a note saying they attempted again and there wasn’t anyone home. Very frustrating and annoying, not impressed or happy with this company
petrowsky
-
December 28, 2023
Package not delivered on time. Package was supposed to leave on required morning but left the next day instead. Even paid the higher fee so that it would arrive on time but it never left on the promised day.
When you inquire about why the package was not picked up and delivered on time, all you get is lame excuses.
Don’t get Purolator to deliver packages for you if you want it on time.
Ryan Roga
-
July 12, 2021
Closes at 1:00 Monday - Friday. Not only do they not have the time to wait for you to answer the door, they don't leave the package and they they make you jump through hoops, but only if you happen to have free time during the FOUR HOURS that they're open - of course ONLY ON WEEKDAYS. Use absolutely any other service if shipping packages.
MM
-
August 25, 2022
what a joke of a company.......spoke with 5 different online agents and either one of them could tell me what is going on with my package or had no clue when it could be delivered. i tried to phone and was on hold for over 1.5hours and still did not speak to anyone. I feel really sorry for all the employees working for that company, but just a heads up, there is lots of work out there......why do you remain working in those conditions.
Purolator = Joke
Dean Faak
-
November 07, 2023
morons sent the package back to Nanaimo sort facility on the weekend. Management is braindead and the customer service number has an automatic 30 minute wait to discourage complaints
Our Address
3299 Cliffe Ave, Courtenay, BC V9N 8H9, Canada
Claim Listing: Purolator Agent
Please Login or Register an Account to Claim Listing
Kept saying they have tried delivering to my house on 3 different occasions but I have been home the whole time (3 different times) and there wasn’t any knock or any attempt at delivery. I then received a note saying they attempted again and there wasn’t anyone home. Very frustrating and annoying, not impressed or happy with this company
Package not delivered on time. Package was supposed to leave on required morning but left the next day instead. Even paid the higher fee so that it would arrive on time but it never left on the promised day. When you inquire about why the package was not picked up and delivered on time, all you get is lame excuses. Don’t get Purolator to deliver packages for you if you want it on time.
Closes at 1:00 Monday - Friday. Not only do they not have the time to wait for you to answer the door, they don't leave the package and they they make you jump through hoops, but only if you happen to have free time during the FOUR HOURS that they're open - of course ONLY ON WEEKDAYS. Use absolutely any other service if shipping packages.
what a joke of a company.......spoke with 5 different online agents and either one of them could tell me what is going on with my package or had no clue when it could be delivered. i tried to phone and was on hold for over 1.5hours and still did not speak to anyone. I feel really sorry for all the employees working for that company, but just a heads up, there is lots of work out there......why do you remain working in those conditions. Purolator = Joke
morons sent the package back to Nanaimo sort facility on the weekend. Management is braindead and the customer service number has an automatic 30 minute wait to discourage complaints