Trying to figure out why I cant just get my card balance online like every where else in the world. Just spoke to an awesome lady on the phone. Because of her I will happily come in and check the balance at the register before I go shopping without feeling embarassed from now on!! Thank you lady whos name I forgot to ask :)
Is anyone else as tired as me of finding only two tills open and a six deep lineup at each? This issue has gotten much worse lately for some reason. The last time I walked in the two tills weren’t busy, but by the time I did my shopping they were both at the normal 6 deep again, but this time I just abandoned my cart and left. I went over to the other grocery store in Courtenay and low and behold…4 tills open plus the self serve, I did my shopping and cruised through check out, it was wonderful. I will (of course) be shopping there from now on.
We had a large lunch order go off track for our staff and the crew in the Deli and Bakery dropped what they were doing to pull together a delicious lunch order quickly saving the day! Well Done and Thank You!
Store is great and clean. Cashier's need to learn to pack bags for all customers. I don't shop at Superstore because of that reason. Went yesterday Cashier did not pack my bags however the customer behind me brought their own bag which she took from them and packed. I was still packing my bags and they were finished and leaving the store. Not good customer service
The store doesnt close for an hour but I cant get ant sandwich meat cut, I HAVE to have what is already there. GREAT customer service.
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