Ricky’s All Day Grill – Courtenay

795 Ryan Rd, Courtenay, BC V9N 3R6, Canada

About Ricky’s All Day Grill – Courtenay

3.6 / 5

from reviews

    Danielle Crawford
    -
    May 11, 2024

    Food - Alberta beef burger, in lettuce wrap with mushrooms and avocado on top. Yum!!!! I ordered take away and to be honest, I wasn’t expecting much. I was just hungry and needed something convenient. I was shocked at how delicious this burger was, and with healthy options for me! Service - it was take away, so I can’t fully quantify service. But the lady who handed me my food was polite. Ambiance - this is where they struggle. The place looks very dated and very blah.

    Dani Adams
    -
    May 18, 2024

    Our server was anything but personable or knowledgeable. Not only did he not understand what we were ordering while we were ordering, he brought it out wrong; drinks and food. In addition we were there for an hour and a half, which was mostly waiting around for our unseasoned and undercooked food. Additionally, we had to chase him down for our bills (which was wrong) and had to chase him down again to pay.

    Jennifer Cicchine
    -
    February 27, 2024

    My daughter and I came for dinner on Saturday, February 24th, approximately 6:30pm. We were seated promptly, but not given menus. The server assigned to our table walked by and I had to ask her for menus, and also for cutlery. She returned with cutlery, but no napkins. The meals we selected came promptly. The server never came back and asked how our meals were, if she could get anything else for us, and her manner was such that she really didn't care whether we were there or not! It was not a pleasant dining experience for us, and we will not return again. Management needs to review with their servers how to make their dining patrons feel welcome, and provide customer service that is worth the price reflected on the menu.

    Mike MacDonald
    -
    May 16, 2024

    Unfortunately, we've had 2 poor experiences in a row at the Ricky's in Courtenay. We went 3 months ago. We were seated quickly, given menus and water quickly. However, that was where it ended. We waited more than 10 minutes, no more service. We waved at the server, they asked us to hang on just a minute. They never came to our table. We finally gave up and walked out. We returned today, hoping for a better experience. I ordered an interesting looking salad, called the "Califresco". It had chicken, Quinoa, half an avocado, and lots of veggies, plus feta. It sounded like a great lunch! ($20.99). The service was quick. My wife's chicken tenders were very good. When my salad arrived, there was no avocado on it. There was a small paper cup with about 1/8c of guacamole in it. It wasn't very good guac! Next, there was absolutely no dressing on the salad. Finally, I picked off about a quarter of a large red onion, in slices. (this is way more than the picture gives you the impression you're going to receive). Am I being picky on this point about the onions? At this point, maybe yes. I asked our server to come back to the table, and told him what was wrong with the salad. He apologized about the avocado. I advised him that I wouldn't have ordered the salad if I had known that they didn't have any avocadoes. I think I should have been advised that they were out. The salad just didn't interest me anymore. I asked for the manager. The server left, and returned in a few minutes, and advised me that the manager wasn't available. Why? I guess that's up to interpretation! The server removed the salad from the bill, which I appreciated. We're not going back to the Courtenay Ricky's. We've had great success at the Ricky's in Parksville, so if we feel the need, we'll go to that one. What a shame, two bad experiences in a row!

    Renee Wentzell
    -
    February 12, 2024

    Service was fine. We were sat right away and she took our order within 5 mins. The booths are horrible to sit at as the backs are straight up and down. Not very comfortable at all. The burger was mediocre but the cheesy grilled cheese wasn’t very good or cheesy. They usually grill cheese on the outside of the sandwich which was not done. They were out of sourdough so I got white instead which was fine. The Cajun dip has changed and isn’t as good as the old c-dip. 😞 Won’t be coming back to this location.

    Ricky’s All Day Grill – Courtenay

    Our Address

    795 Ryan Rd, Courtenay, BC V9N 3R6, Canada

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