Great clinic and staff I highly recommend them and we are so appreciative for the help they have given Mr Moe and Baby Yoda on several occasions its not about the money as all pet care is expensive for us it's about the care and compassion that they not only give Mr Moe but too myself and my wife Tree
Vik Banerjee
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September 11, 2024
Our cats have received excellent care at Shamrock. The staff is friendly and compassionate. The vets are knowledgeable and worked with us to provide a comfortable end of life experience for our previous cat. They are the best vet clinic we’ve ever used.
Maya Cheng
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October 08, 2024
Thank you so much for making such a hard experience so calming. Dr.Rogers was so compassionate and caring and let us have all the time we needed with our girl before she passed. Thank you for everything❤️
Jess S
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October 02, 2024
I brought my kitten here for an exam and 1st vaccines. I asked receptionist as well as someone on the phone if for her booster "would I be charged for an exam at every booster"
They both said NO.
So today I went for my booster and yep I was charged for an exam. After explaining the situation they still charged me.
Im very upset with the dishonesty. It would of been nice to mentally prepare to pay the extra $100 even though I just had an exam 4 weeks ago..... I will definitely not be returning back here and DO not recommend if you are looking for an honest vet...
Edit to reply to owner ****
There was no misunderstanding your receptionist at the comox location straight up said I don't pay for the exam every booster ... Today after I explained that they couldn't care less ... The dishonesty from the receptionist and the response today has made up my mind to not come back and to find a more trustworthy veterinary.
Sara W
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September 24, 2019
Amazing staff, they really put the care of the animals first, but are also great at helping the people deal with the situation. I had to use them for an emergency and would highly recommend them to anyone looking for quality, compassionate care for their animals.
The long version:
I don't live in the area, but was visiting a friend with my dog. I had to bring my dog in here when he ingested something that caused him to vomit and there was blood in the vomit.
Not knowing what he ingested, the staff took excellent care of him. The front of house staff got me in quickly as I had called ahead to let them know we were coming.
They induced more vomiting to ensure that if anything toxic was ingested, it was all out of his system, and observed him for a while afterward. The whole time they let me stay with him and talked to me about after care for him. They even have me a towel to take with me in case he had to vomit again in the car.
Their fees were very reasonable considering I'm not a client, came in without an appointment, and was really just a mess.
Luckily my dog was fine and the blood wasn't an issue. Just a scary situation that was handled beautifully by all the staff I interacted with at the clinic.
Our Address
1896 Guthrie Rd, Comox, BC V9M 3X7, Canada
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Great clinic and staff I highly recommend them and we are so appreciative for the help they have given Mr Moe and Baby Yoda on several occasions its not about the money as all pet care is expensive for us it's about the care and compassion that they not only give Mr Moe but too myself and my wife Tree
Our cats have received excellent care at Shamrock. The staff is friendly and compassionate. The vets are knowledgeable and worked with us to provide a comfortable end of life experience for our previous cat. They are the best vet clinic we’ve ever used.
Thank you so much for making such a hard experience so calming. Dr.Rogers was so compassionate and caring and let us have all the time we needed with our girl before she passed. Thank you for everything❤️
I brought my kitten here for an exam and 1st vaccines. I asked receptionist as well as someone on the phone if for her booster "would I be charged for an exam at every booster" They both said NO. So today I went for my booster and yep I was charged for an exam. After explaining the situation they still charged me. Im very upset with the dishonesty. It would of been nice to mentally prepare to pay the extra $100 even though I just had an exam 4 weeks ago..... I will definitely not be returning back here and DO not recommend if you are looking for an honest vet... Edit to reply to owner **** There was no misunderstanding your receptionist at the comox location straight up said I don't pay for the exam every booster ... Today after I explained that they couldn't care less ... The dishonesty from the receptionist and the response today has made up my mind to not come back and to find a more trustworthy veterinary.
Amazing staff, they really put the care of the animals first, but are also great at helping the people deal with the situation. I had to use them for an emergency and would highly recommend them to anyone looking for quality, compassionate care for their animals. The long version: I don't live in the area, but was visiting a friend with my dog. I had to bring my dog in here when he ingested something that caused him to vomit and there was blood in the vomit. Not knowing what he ingested, the staff took excellent care of him. The front of house staff got me in quickly as I had called ahead to let them know we were coming. They induced more vomiting to ensure that if anything toxic was ingested, it was all out of his system, and observed him for a while afterward. The whole time they let me stay with him and talked to me about after care for him. They even have me a towel to take with me in case he had to vomit again in the car. Their fees were very reasonable considering I'm not a client, came in without an appointment, and was really just a mess. Luckily my dog was fine and the blood wasn't an issue. Just a scary situation that was handled beautifully by all the staff I interacted with at the clinic.