Shell

2591 Cliffe Ave, Courtenay, BC V9N 2L5, Canada

About Shell

2.9 / 5

from reviews

    Douglas Paeth
    -
    January 11, 2025

    Wow. Didn't even think to look at reviews, but needed a drive-through car wash, which there apparently aren't many of in the valley. I'm used to being able to pay at the entrance or inside, so I had to hustle inside to pay while the car in front of me was going through. Signage about this before you get in line would be helpful. Went through the car wash, did an okay job, but nothing noteworthy. I did notice that one of the long skinny "brushes" had torn off and was stuck in my rear windshield wiper. After driving home and getting out, I saw that the right side had a variety of scratches, and black rubber or similar on the car. I called to talk to someone multiple times, and the phone never got answered. 0 stars.

    colleen roy
    -
    February 21, 2024

    Just went through the car wash with a Jeep YJ (small vehicle) . Was surprised how aggressive the machine was. It was shaking the car. At the end there was still soap dripping off the back of the car. But more important, it broke off both of my fog lights on the front. Never go back there! I have taken this car through other car washes with no problems.

    Nicole Cobber
    -
    August 24, 2021

    The car wish need to be shut down. My car is so scratched up I lost my word. Scratches on both sides of the door all the way from the bottoms. I called them they said the manager will give me a call so hopefully they will do something about it. I saw that I’m not the first person that it happens to as there are good amounts of bad reviews on their car wash on different platform. Only if I could give them no star, but I can’t because google is too nice. Don’t go there unless u want to paid 17$ For them to scrape off every inches of your paint on your car.

    chrystal ellis
    -
    May 06, 2023

    Had some time to kill on this end of town, so I decided to get my car washed went into their touchless car wash which did a great job getting all the dirt off. when I got thru I got out to put my N back on my car and there was soap all over the back end still. I went inside and asked for some water so I could rinse the remaining soup off of it. To my surprise the clerk straight up was like no I said it didnt rinse my car properly she just kinda shrugged me off . super unimpressed paid 15 dollars to have to go somewhere else and rinse it anyways. fix your equipment please. i personally will never be back to this location.

    D H
    -
    August 30, 2024

    Terrible car wash ! Absolutely brutal do not bring your 100k truck in there. It came out dirtier than when it went in. Foam all over it and micro scratches.

    Shell

    Our Address

    2591 Cliffe Ave, Courtenay, BC V9N 2L5, Canada