Great sales people in the store . Unfortunately damage was done during delivery was documented . Sales person at store told me customer service would follow up no follow up . Been over 5 weeks called the store twice was told to call customer service. So I did they apologized and said someone would call and follow up . Customer service has not called to follow up . Once sale is complete I guess they don’t really care . Ashley’s furniture in the past has been way better for customer service . You would be better off buying your bed there imo
Island Kate
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September 11, 2024
Many thanks to Cody Passmore for your honest and kind treatment of my elderly mother and for your overall knowledgeable and excellent service. You helped her choose a great bed for her needs, were prompt and professional with all your follow-up contacts and all deliveries were made on time. The delivery people were excellent too. They made sure to get things just right. We could not be more pleased.
Lynne Malandrino
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November 05, 2024
Extremely happy with the delivery service by Paul and his partner from A & Hauling! Our property is pine needle central and they didn't track in a single one. Professional, pleasant and prompt! The trifecta of excellent customer service. 😊
Tailer W
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May 11, 2024
Wonderful experience with our salesman Cody at this location. We wound up with the perfect mattress and he gave us free pillows and sheets and protectors with it! I highly recommend this salesman and location. They also do price matching / deal matching on similar products from competitors. Can't go wrong. We wound up with the HUSH bed and we are very happy
Laura González Wilches
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October 29, 2024
Horrible experience with them.
I bought an expensive mattress because I have back problems and the mattress get deformed in less than one year. What the “warranty” said? That it was “normal” for the use.
Not buying here ever again.
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3267 Cliffe Ave, Courtenay, BC V9N 2L9, Canada
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Great sales people in the store . Unfortunately damage was done during delivery was documented . Sales person at store told me customer service would follow up no follow up . Been over 5 weeks called the store twice was told to call customer service. So I did they apologized and said someone would call and follow up . Customer service has not called to follow up . Once sale is complete I guess they don’t really care . Ashley’s furniture in the past has been way better for customer service . You would be better off buying your bed there imo
Many thanks to Cody Passmore for your honest and kind treatment of my elderly mother and for your overall knowledgeable and excellent service. You helped her choose a great bed for her needs, were prompt and professional with all your follow-up contacts and all deliveries were made on time. The delivery people were excellent too. They made sure to get things just right. We could not be more pleased.
Extremely happy with the delivery service by Paul and his partner from A & Hauling! Our property is pine needle central and they didn't track in a single one. Professional, pleasant and prompt! The trifecta of excellent customer service. 😊
Wonderful experience with our salesman Cody at this location. We wound up with the perfect mattress and he gave us free pillows and sheets and protectors with it! I highly recommend this salesman and location. They also do price matching / deal matching on similar products from competitors. Can't go wrong. We wound up with the HUSH bed and we are very happy
Horrible experience with them. I bought an expensive mattress because I have back problems and the mattress get deformed in less than one year. What the “warranty” said? That it was “normal” for the use. Not buying here ever again.