Great service every time I came in, Quick and great and always makes me feel welcomed, Would reccomend 100% To anyone, and I have. Came in today to get some new frames, he noticed right away what I needed and wanted and had me leaving with a smile :)
Doug Mason
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August 23, 2023
When it came time for new glasses, we thought we'd give Smarteyes a try. We were very pleasantly surprised. Smarteyes has a great selection of frames - we both found exactly what we were looking for. Combine efficient service and a good-humoured approach, you can't beat Smarteyes. Go anywhere else and you will probably pay more. We highly recommend Smarteyes. Thanks John.
CV 71
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September 19, 2022
I would have given zero stars if I was given that option. The customer service was fine until I had some minor questions about my glasses. The man there was extremely rude and condescending the whole time that I was the only customer in the store. He was short tempered and appeared to be very annoyed that my glasses didn't seem to work for me. His demeaner changed back to phony nice as soon as another customer entered the store. That new customer happened to be a man and I will guarantee that he wouldn't treat another man the way he was treating a lone woman in his store. I would not recommend this store and I will take my business elsewhere next time!
Bill Klassen
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February 12, 2020
John was amazing! My glasses broke and I needed a new pair asap. I contacted other places first but they couldn't have a new pair until at lesst 10 days! John had mine ready in 2 hours! Go see John at smart eyes!
Shauna Forgie
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July 05, 2020
Excellent service. I was helped as soon as I walked through the door and the gentleman obviously knew his product. My glasses were ready in 2 days. I would recommend this store to all my friends.
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310 A 8th St, Courtenay, BC V9N 1N3, Canada
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Great service every time I came in, Quick and great and always makes me feel welcomed, Would reccomend 100% To anyone, and I have. Came in today to get some new frames, he noticed right away what I needed and wanted and had me leaving with a smile :)
When it came time for new glasses, we thought we'd give Smarteyes a try. We were very pleasantly surprised. Smarteyes has a great selection of frames - we both found exactly what we were looking for. Combine efficient service and a good-humoured approach, you can't beat Smarteyes. Go anywhere else and you will probably pay more. We highly recommend Smarteyes. Thanks John.
I would have given zero stars if I was given that option. The customer service was fine until I had some minor questions about my glasses. The man there was extremely rude and condescending the whole time that I was the only customer in the store. He was short tempered and appeared to be very annoyed that my glasses didn't seem to work for me. His demeaner changed back to phony nice as soon as another customer entered the store. That new customer happened to be a man and I will guarantee that he wouldn't treat another man the way he was treating a lone woman in his store. I would not recommend this store and I will take my business elsewhere next time!
John was amazing! My glasses broke and I needed a new pair asap. I contacted other places first but they couldn't have a new pair until at lesst 10 days! John had mine ready in 2 hours! Go see John at smart eyes!
Excellent service. I was helped as soon as I walked through the door and the gentleman obviously knew his product. My glasses were ready in 2 days. I would recommend this store to all my friends.