Faulse advised merchandise a safe saying saver mini safe is not a safe at all it is a button opening plastic thing for 30 dollars and they wouldn’t reimburse me for false advertising or even tell me it’s not a real safe when I asked specifically if it was a real safe that locked stuff away terrible
Nikola Tesla
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September 06, 2024
With extremely professional and great customer service this place is a must go just for that, the owner is a super nice person and always is getting in the newest and greatest gear and products for the store. their variety of selection is more vast than any other smoke shop here in town hands down. They also carry really good incense which one of the kinds is my favorite i like to pick up out of anywhere in town. 10/10 on my list for smoke shops, you need to check this place out ASAP....
Steve Jones
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January 17, 2025
I purchased a vape from them and un about a week it stopped working. I tried to return it and was told I had to go to the manufacturer for warranty. I've contacted the manufacturer four times and no response. I should have been given an exchange due to the very short period I had it. I do not recommend smoke in the water as they don't stand behind the products they sell.
Shalomane
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October 09, 2024
first visit was fantastic, 2nd time not so great. They would not exchange the unused bowl, that was the wrong size for my water pipe. It would have been nice to know the policy before I bought the piece.
Lloyd Stack
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August 22, 2024
Excellent new store close to home with great prices and staff.
Our Address
1025 Cliffe Ave #104, Courtenay, BC V9N 2J9, Canada
Claim Listing: Smoke on the Water
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Faulse advised merchandise a safe saying saver mini safe is not a safe at all it is a button opening plastic thing for 30 dollars and they wouldn’t reimburse me for false advertising or even tell me it’s not a real safe when I asked specifically if it was a real safe that locked stuff away terrible
With extremely professional and great customer service this place is a must go just for that, the owner is a super nice person and always is getting in the newest and greatest gear and products for the store. their variety of selection is more vast than any other smoke shop here in town hands down. They also carry really good incense which one of the kinds is my favorite i like to pick up out of anywhere in town. 10/10 on my list for smoke shops, you need to check this place out ASAP....
I purchased a vape from them and un about a week it stopped working. I tried to return it and was told I had to go to the manufacturer for warranty. I've contacted the manufacturer four times and no response. I should have been given an exchange due to the very short period I had it. I do not recommend smoke in the water as they don't stand behind the products they sell.
first visit was fantastic, 2nd time not so great. They would not exchange the unused bowl, that was the wrong size for my water pipe. It would have been nice to know the policy before I bought the piece.
Excellent new store close to home with great prices and staff.