Ryder in the shoe department was amazing. Super awesome experience! Soooo knowledgeable and personable. He's good at what he does. I honestly don't think I've ever felt so comfortable with a sales associate before!!!!
THANK YOU!
Jay Stewart
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September 29, 2024
Shout out to Daniel in the shoe department. You were a rock star.you were helping multiple people at the same time with a fantastic attitude and enthusiasm. I sure hope your company treats you well and realizes what a asset you are to that store. Way to be the VIP of the day
Tiffany Hewlin
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September 06, 2024
I had the pleasure of meeting Gordie today who helped me fit a helmet and cage that has been giving me grief. He was beyond helpful, kind and I am so grateful for people like him who still genuinely care about creating a positive customer experience. Thank you!
Amber Quigley
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November 18, 2023
I had the best shopping experience today at the Courtenay location. I was shopping for bathing suits for a last minute vacation. The store manager asked if I needed some help, I let her know what I was looking for and she went above and beyond. She went into the back to find pieces in my size and based on the style I was looking for. It felt like a personal shopping experience and it was so appreciated! I wish I could remember her name for a specific shout out. Thank you!
Zaugg Seargoth
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August 26, 2022
Terrible service,
Went for runners, sat and watched 2 staff members chit chat with each other watching me look around boxes for the right size. Ended up not finding the boxes so took the shoes up to the front checkout and requested the size I was after… the clerk radioed the shoe department to meet me at my pair I was interested in…. So I go back and the 2 employees continued to chit chat and clearly notice me waiting. So I I continue to watch them and hear all about there personal conversation… anyways I took the single shoe back up front a second time as I was walking up front, one of the 2 chit chatters decided to stop the personal conversation and followed me back up to the front. I looked directly at the front staff, placed the single shoe down at the front door and walked out….. good service is hard to find….. sport check you lost a customer, and I will not return to a store that does not care… your money is your vote!
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3245 Cliffe Avenue Bldg. D, Units 2 & 3, Courtenay, BC V9N 2L9, Canada
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Ryder in the shoe department was amazing. Super awesome experience! Soooo knowledgeable and personable. He's good at what he does. I honestly don't think I've ever felt so comfortable with a sales associate before!!!! THANK YOU!
Shout out to Daniel in the shoe department. You were a rock star.you were helping multiple people at the same time with a fantastic attitude and enthusiasm. I sure hope your company treats you well and realizes what a asset you are to that store. Way to be the VIP of the day
I had the pleasure of meeting Gordie today who helped me fit a helmet and cage that has been giving me grief. He was beyond helpful, kind and I am so grateful for people like him who still genuinely care about creating a positive customer experience. Thank you!
I had the best shopping experience today at the Courtenay location. I was shopping for bathing suits for a last minute vacation. The store manager asked if I needed some help, I let her know what I was looking for and she went above and beyond. She went into the back to find pieces in my size and based on the style I was looking for. It felt like a personal shopping experience and it was so appreciated! I wish I could remember her name for a specific shout out. Thank you!
Terrible service, Went for runners, sat and watched 2 staff members chit chat with each other watching me look around boxes for the right size. Ended up not finding the boxes so took the shoes up to the front checkout and requested the size I was after… the clerk radioed the shoe department to meet me at my pair I was interested in…. So I go back and the 2 employees continued to chit chat and clearly notice me waiting. So I I continue to watch them and hear all about there personal conversation… anyways I took the single shoe back up front a second time as I was walking up front, one of the 2 chit chatters decided to stop the personal conversation and followed me back up to the front. I looked directly at the front staff, placed the single shoe down at the front door and walked out….. good service is hard to find….. sport check you lost a customer, and I will not return to a store that does not care… your money is your vote!