Brenda, manager at the Brick, Courtenay is fantastic at her job. She was so helpful when we first came in with mattress selection. And then a week later when we came back she immediately remembered us and was so efficient at processing the purchase. Very easy to talk to and would definitely buy from her again!!
Brianna Ryan
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September 05, 2024
I had an excellent experience at the Brick in Courtenay. Both Mark and Brenda provided exceptional customer service. Mark helped with the purchase of my wooden coffee table. Brenda helped with the exchange of my king sized mattress. Both were knowledgeable and friendly.
justina scott
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July 09, 2024
I first started looking for a mattress back in February. I popped into the store down in Nanaimo for a more detailed search as they have a bigger show room and ran into Jacob such a wonderful man and truly knowledgeable with his products.
He helped me settle on a mattress and when I got back home in Courtenay the ladies at my local Brick were so awesome! I came in about a week before my purchase to ask about some finer details and when I came in this morning to make said purchase they recognized me right away and was very excited for me. Cannot stress about how helpful and knowledgeable all the staff were and so very courteous as well!!
Megan Eadie
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July 02, 2024
We went into this store when it was fairly empty so we were worried about being hassled by sales reps as sometimes happens in stores. Here we were greeted in a friendly manner, then once we had been looking at one couch for a while we were approached again with an ask if we had any questions. She was very helpful and informative without being pushy at all. We purchased a couch and when we came back to pick up she remembered personal specifics of our conversation that showed she was really listening!
Kimberley Howes
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July 01, 2024
We absolutely loved dealing with The Brick in Courtenay! Brenda was fabulous. She was honest with us, gave us all the info we needed and helped us find great furniture. We really appreciated that it felt like she wanted to help us, and not just to make a sale. Highly recommend 👌
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630 29th St, Courtenay, BC V9N 7Y3, Canada
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Brenda, manager at the Brick, Courtenay is fantastic at her job. She was so helpful when we first came in with mattress selection. And then a week later when we came back she immediately remembered us and was so efficient at processing the purchase. Very easy to talk to and would definitely buy from her again!!
I had an excellent experience at the Brick in Courtenay. Both Mark and Brenda provided exceptional customer service. Mark helped with the purchase of my wooden coffee table. Brenda helped with the exchange of my king sized mattress. Both were knowledgeable and friendly.
I first started looking for a mattress back in February. I popped into the store down in Nanaimo for a more detailed search as they have a bigger show room and ran into Jacob such a wonderful man and truly knowledgeable with his products. He helped me settle on a mattress and when I got back home in Courtenay the ladies at my local Brick were so awesome! I came in about a week before my purchase to ask about some finer details and when I came in this morning to make said purchase they recognized me right away and was very excited for me. Cannot stress about how helpful and knowledgeable all the staff were and so very courteous as well!!
We went into this store when it was fairly empty so we were worried about being hassled by sales reps as sometimes happens in stores. Here we were greeted in a friendly manner, then once we had been looking at one couch for a while we were approached again with an ask if we had any questions. She was very helpful and informative without being pushy at all. We purchased a couch and when we came back to pick up she remembered personal specifics of our conversation that showed she was really listening!
We absolutely loved dealing with The Brick in Courtenay! Brenda was fabulous. She was honest with us, gave us all the info we needed and helped us find great furniture. We really appreciated that it felt like she wanted to help us, and not just to make a sale. Highly recommend 👌