I cannot say enough good things about Bernice! She is so kind and welcoming. I’m new to the area so was trying out a new salon and usually have a hard time finding someone who will put layers in my long hair (sigh) but she listened, added as many as I wanted to lighten up my hair, it’s exactly what I wanted and she absolutely killed it. She was patient and took a little at a time till I was happy with it. She will for-sure be my go too from here on out. 10/10 absolute gem!
Tracey
-
March 29, 2025
I was desperate to find a salon to do a colour correction and she graciously got me in last minute because I had to catch a ferry the next day. She was so nice, friendly and made me feel so much better from my disaster box dye job. She made me look beautiful again. Grateful thank you!!!
Shayla Alan
-
August 01, 2025
I absolutely loved my service, the braids turned out better than I ever could have imagined. I may have fallen in love with the owners son, great family running that place.
Dawn Schultz
-
October 21, 2025
Fantastic salon! Beautiful! And Billie and her team are fantastic!
samantha fremantle
-
May 02, 2022
Went in for a trim & a consultation to dye my hair for the 1st time ever.
The owner was extremely confrontational bc I wanted someone w more experience not someone fresh out of school.
Owner hand mixed red/ginger tinted toner then made this employee dye my hair after they both convinced me that they would use a CLEAR NON TINTED TONER as a hair treatment to seal the hair shafts & lessen frizz / damage.. without altering my natural color.
A nice treat since I didn't feel ready for big change
They then dyed my hair ginger & cut off double the amount we agreed for a trim which was 1.5" - 2"
the girl easily took 4"+
Then the owner had the audacity to walk right up to me as I was looking in a mirror at myself clearly appalled at how SHORT &&&& ORANGE... my hair was.. a day before my birthday..
And seriously tell me if she had been the one to do my hair she'd have cut off 6" ..then scoffs at me & walks away...
Then another giant wave of audacity to scream at me as I'm stepping out of this.. " salon "
" See yea next time "
Hands down worst customer service I've received in my entire existence. Not sure how they're even open at this point..
If you want to waste your money and hate the way you look.. this is the place
Our Address
105-364 8th St, Courtenay, BC V9N 1N3, Canada
Claim Listing: True Dimensions Salon EFXZ
Please Login or Register an Account to Claim Listing
I cannot say enough good things about Bernice! She is so kind and welcoming. I’m new to the area so was trying out a new salon and usually have a hard time finding someone who will put layers in my long hair (sigh) but she listened, added as many as I wanted to lighten up my hair, it’s exactly what I wanted and she absolutely killed it. She was patient and took a little at a time till I was happy with it. She will for-sure be my go too from here on out. 10/10 absolute gem!
I was desperate to find a salon to do a colour correction and she graciously got me in last minute because I had to catch a ferry the next day. She was so nice, friendly and made me feel so much better from my disaster box dye job. She made me look beautiful again. Grateful thank you!!!
I absolutely loved my service, the braids turned out better than I ever could have imagined. I may have fallen in love with the owners son, great family running that place.
Fantastic salon! Beautiful! And Billie and her team are fantastic!
Went in for a trim & a consultation to dye my hair for the 1st time ever. The owner was extremely confrontational bc I wanted someone w more experience not someone fresh out of school. Owner hand mixed red/ginger tinted toner then made this employee dye my hair after they both convinced me that they would use a CLEAR NON TINTED TONER as a hair treatment to seal the hair shafts & lessen frizz / damage.. without altering my natural color. A nice treat since I didn't feel ready for big change They then dyed my hair ginger & cut off double the amount we agreed for a trim which was 1.5" - 2" the girl easily took 4"+ Then the owner had the audacity to walk right up to me as I was looking in a mirror at myself clearly appalled at how SHORT &&&& ORANGE... my hair was.. a day before my birthday.. And seriously tell me if she had been the one to do my hair she'd have cut off 6" ..then scoffs at me & walks away... Then another giant wave of audacity to scream at me as I'm stepping out of this.. " salon " " See yea next time " Hands down worst customer service I've received in my entire existence. Not sure how they're even open at this point.. If you want to waste your money and hate the way you look.. this is the place