We have four cats and a dog and trust them to the staff at Van Isle Veterinary Hospital. Everyone there is super friendly, attentive and helpful. They always make a great effort to get my pets in last minute whenever an unexpected emergency arises. Highly recommend
Harley McCoy
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June 27, 2024
Overall very good vet. Couldn't give 5 stars though because of a bad experience I had, and I hope to help others avoid a similar one. Long story short, they tell you to call if you have follow up questions. Don't. I had my animal checked, and at the end of the checkup the vet told me to call if I had any follow up questions. Well I had a question so I called, and with the receptionist I booked an appointment to talk to the vet. Then a couple days later I talked to the vet for less than 5 minutes to ask my question. I go in to the vet today, 2 months later to get a refill on my animal's medicine, and they spring an "$80 outstanding balance" because of a "phone consultation" charge on me. This fee was never mentioned at any point when talking to the vet or when talking to the receptionist. Naturally, I am livid. Aside from this, great vet. I will continue to have my animal's cared for here but will definitely bring my notepad next time. Not paying a day's wages to ask a guy a question. No one's time is worth that much.
Shelly Croonen
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September 27, 2024
This is the best vet hospital I have ever been to, which is why I have been going there for YEARS with numerous pets. I highly recommend this place. 😊
Vicky McNeil
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April 22, 2024
Our poor little fur baby needed urgent care on a Sunday afternoon! Found this fantastic place on Google! They took us in right away and took great care of our baby! The kindest "hoomans" work there, from the initial phone call, to when we reunited with our ball o' fur,
2-1/2 hours after closing...on a SUNDAY!! Amazing people, amazing care
(for all 3 of us) Highly recommend them if your want excellent care for your furry ones!!!
Maysyn Gordon
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June 11, 2024
Great clinic with exceptional staff. They take pride in everything they do. My boys are my children and I'll only give them the best, which is Van Isle
Our Address
1111 Braidwood Rd, Courtenay, BC V9N 3S1, Canada
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We have four cats and a dog and trust them to the staff at Van Isle Veterinary Hospital. Everyone there is super friendly, attentive and helpful. They always make a great effort to get my pets in last minute whenever an unexpected emergency arises. Highly recommend
Overall very good vet. Couldn't give 5 stars though because of a bad experience I had, and I hope to help others avoid a similar one. Long story short, they tell you to call if you have follow up questions. Don't. I had my animal checked, and at the end of the checkup the vet told me to call if I had any follow up questions. Well I had a question so I called, and with the receptionist I booked an appointment to talk to the vet. Then a couple days later I talked to the vet for less than 5 minutes to ask my question. I go in to the vet today, 2 months later to get a refill on my animal's medicine, and they spring an "$80 outstanding balance" because of a "phone consultation" charge on me. This fee was never mentioned at any point when talking to the vet or when talking to the receptionist. Naturally, I am livid. Aside from this, great vet. I will continue to have my animal's cared for here but will definitely bring my notepad next time. Not paying a day's wages to ask a guy a question. No one's time is worth that much.
This is the best vet hospital I have ever been to, which is why I have been going there for YEARS with numerous pets. I highly recommend this place. 😊
Our poor little fur baby needed urgent care on a Sunday afternoon! Found this fantastic place on Google! They took us in right away and took great care of our baby! The kindest "hoomans" work there, from the initial phone call, to when we reunited with our ball o' fur, 2-1/2 hours after closing...on a SUNDAY!! Amazing people, amazing care (for all 3 of us) Highly recommend them if your want excellent care for your furry ones!!!
Great clinic with exceptional staff. They take pride in everything they do. My boys are my children and I'll only give them the best, which is Van Isle