Went here while visiting with my mother, and received some terrible customer service from the guy working. He had a rude tone of voice, was very short with us, didn't great us, didn't ask her for points, and just pointed to the counter with a smug look when I walked up with a hanger in my hand.
Not sure if he's having a bad day, or if that's just how he is, but it was very unprofessional.
Jayden Vi
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October 20, 2025
Cheap stuff and the best socks I love the hello kitty socks best and funniest T-shirts I love it here!!
Angela Dawn
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March 09, 2022
Fabulous service at the Crown Isle location! I was most impressed with Aerin who was friendly and informative. I told her what I was looking for and she showed me the various racks to find it and then let me look without hovering which I appreciate. There was an issue with the debit machine and she handled it like a pro and apologized profusely despite it not being her fault at all. It was a tech glitch in the system so she held my item until I could get it the next day. I think the store is very lucky to have such an awesome employee.
Laura Pope
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November 17, 2022
Loved the new straight leg jeans, but there was a very long (30 min!) Complicated exchange that held up my purchase and made me late for an apt. 2 other customers came and went in the time I waited and another customer waiting at the till left. I did not feel it was the fault of the single employee working. Rather, I was almost sure afterwards that a shoplifting diversion was taking place.
I guess that there should always be 2 employees in the store but we all know how everyone is short of employees.
That said, I do love the Jean's!
Dante barbaro
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January 06, 2020
Wow I’m pretty sure that both managers at this store are the worst I’ve ever come across. Both Lana and Nora probably shouldn’t have a job still . And because of there actions I will never go to any one of theses stores again and will never recommend them. Because if that is the type of person who is running that store I can only assume it’s like that everywhere. Just wow.
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Went here while visiting with my mother, and received some terrible customer service from the guy working. He had a rude tone of voice, was very short with us, didn't great us, didn't ask her for points, and just pointed to the counter with a smug look when I walked up with a hanger in my hand. Not sure if he's having a bad day, or if that's just how he is, but it was very unprofessional.
Cheap stuff and the best socks I love the hello kitty socks best and funniest T-shirts I love it here!!
Fabulous service at the Crown Isle location! I was most impressed with Aerin who was friendly and informative. I told her what I was looking for and she showed me the various racks to find it and then let me look without hovering which I appreciate. There was an issue with the debit machine and she handled it like a pro and apologized profusely despite it not being her fault at all. It was a tech glitch in the system so she held my item until I could get it the next day. I think the store is very lucky to have such an awesome employee.
Loved the new straight leg jeans, but there was a very long (30 min!) Complicated exchange that held up my purchase and made me late for an apt. 2 other customers came and went in the time I waited and another customer waiting at the till left. I did not feel it was the fault of the single employee working. Rather, I was almost sure afterwards that a shoplifting diversion was taking place. I guess that there should always be 2 employees in the store but we all know how everyone is short of employees. That said, I do love the Jean's!
Wow I’m pretty sure that both managers at this store are the worst I’ve ever come across. Both Lana and Nora probably shouldn’t have a job still . And because of there actions I will never go to any one of theses stores again and will never recommend them. Because if that is the type of person who is running that store I can only assume it’s like that everywhere. Just wow.