Employee arrived o n fall schedule to maintain our furnace and heat pump. He was very thorough on each job, and carefully explained the work being done on each one much to our satisfaction. May we suggest that maybe some slippers be supplied to cover his work boots when entering our home , thus saving him time to remove his work boots when going back and forth outside and re-entering.
We are very pleased with the service and professionalism of all the folks we dealt with at Westisle. Our house is an old timer and required some creative work to get our heat pump system installed. In all stages we were made to feel that we were in good hands and care was taken to address any concerns we had. We highly recommend this company for any work you need. Our installation looks clean and professional and has minimal impact on the aesthetics of the exterior of our place. Thanks everyone!
We recently had a heat pump installed in our condo and the service and the support we have received from Westisle has been extraordinary. As with all installations there have been a few small glitches, and at every turn Westisle has been supportive and responsive to our minor concerns. We would strongly recommend Westisle for any such application, or for any other work for which they are qualified, based on our experience with them. From their initial inspection of our condo, to the receipt of their quote (which was prompt and detailed) to the installation and its immediate aftermath through their billing process, they have been a dream to work with.
Westisle, Courtenay recently installed a Mitsubishi Heat Pump and a Rinnai On Demand tankless gas water heater for our home replacing older units. The crew was knowledgeable and professional throughout. We are very pleased with the results and highly recommend this company.
We've been using them for quite a few years. Extremely trustworthy [they never try to upsell us on item or system upgrades if they aren't needed] -- there's never any pressure sales tactics used. Staff have always been extremely helpful, friendly, prompt, and extremely professional. Service people are always courteous, fast, and very thorough. They're the only company we trust and use.
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