Took my car to Willy's for an ICBC claim. This is the second time. Simone was so great. She was was very knowledgable and kept me updated on the status of the work. My car was restored to perfection. Once I picked up my car, there was an issue with my brakes that I hadn't noticed. They didn't hesitate at all to help me. Even did me a solid by giving me a greater deal than i would have got anywhere else. The work was done in record time. Such a great family owned business. I'll send anyone I know there that needs work done. Thank you Simone and Willy's. 5 stars from me. ⭐⭐⭐⭐⭐
wendy muss
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January 06, 2024
Simone went above and beyond in my car repairs and made sure everything was perfect! Even my color matching was perfect! I would recommend this repair shop to anyone!
Steve Elman
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November 26, 2025
I was seen for an assessment promptly. They were very friendly and helpful in dealing with ICBC. Their advice was very much appreciated.
Tara Torossian
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March 17, 2025
Willys took in my car after I had a collision in January. They were friendly, knowledgeable, fast, and did an amazing job at restoring my car to its original condition pre-accident. Simone kept me informed throughout the entire process with updates on the work progress and was very helpful and friendly answering any and all questions I had. My car looks and drives perfect, and I am so appreciative they were able to fit me into their busy work schedule on such short notice. Thanks so much to the staff at Willys, would 100% recommend to anyone looking to bring their business there.
PS Vohra
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May 27, 2025
I recently had work done on my Mercedes at Willy Collision. However, I had not so good experience with Simone at the front desk. And I met few customers at the shop who said same thing. She pretends she knows her job but she dosen’t at all. It made process frustrating and a bit unprofessional at times. Willy definitely needs to work on her or she gonna damage your image.
I’m happy with the results just coz of PATRICK and MATHEW — Shoutout to them! They were amazing throughout the entire process. Super professional, knowledgeable, and clearly take pride in their work. My vehicle looks fantastic now thanks to them!
Cheers.
Our Address
749 27th St, Courtenay, BC V9N 7B3, Canada
Claim Listing: Willy’s Collision Ltd
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Took my car to Willy's for an ICBC claim. This is the second time. Simone was so great. She was was very knowledgable and kept me updated on the status of the work. My car was restored to perfection. Once I picked up my car, there was an issue with my brakes that I hadn't noticed. They didn't hesitate at all to help me. Even did me a solid by giving me a greater deal than i would have got anywhere else. The work was done in record time. Such a great family owned business. I'll send anyone I know there that needs work done. Thank you Simone and Willy's. 5 stars from me. ⭐⭐⭐⭐⭐
Simone went above and beyond in my car repairs and made sure everything was perfect! Even my color matching was perfect! I would recommend this repair shop to anyone!
I was seen for an assessment promptly. They were very friendly and helpful in dealing with ICBC. Their advice was very much appreciated.
Willys took in my car after I had a collision in January. They were friendly, knowledgeable, fast, and did an amazing job at restoring my car to its original condition pre-accident. Simone kept me informed throughout the entire process with updates on the work progress and was very helpful and friendly answering any and all questions I had. My car looks and drives perfect, and I am so appreciative they were able to fit me into their busy work schedule on such short notice. Thanks so much to the staff at Willys, would 100% recommend to anyone looking to bring their business there.
I recently had work done on my Mercedes at Willy Collision. However, I had not so good experience with Simone at the front desk. And I met few customers at the shop who said same thing. She pretends she knows her job but she dosen’t at all. It made process frustrating and a bit unprofessional at times. Willy definitely needs to work on her or she gonna damage your image. I’m happy with the results just coz of PATRICK and MATHEW — Shoutout to them! They were amazing throughout the entire process. Super professional, knowledgeable, and clearly take pride in their work. My vehicle looks fantastic now thanks to them! Cheers.